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Electrical or electronic technical support engineer

Electrical or electronic technical support engineer

Engineering and manufacturing

Level 6 - Professional Occupation

Supporting the manufacturing of new products by bringing the product to life and resolving manufacturing problems.

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Reference: OCC0024

Status: assignment_turned_inApproved occupation

Average (median) salary: £50,487 per year

SOC 2020 code: 2123 Electrical engineers

SOC 2020 sub unit groups:

  • 2123/99 Electrical engineers n.e.c.
  • 2129/99 Engineering professionals n.e.c.
  • 5246/00 Electrical service and maintenance mechanics and repairers

Technical Education Products

ST0024:

Electrical or electronic technical support engineer (degree)

(Level 6)

Approved for delivery

Employers involved in creating the standard:

BMW Group UK, EEF, Ford, GTA England, Institution of Mechanical Engineers, Jaguar Land Rover, NFEC, Siemens, Toyota Manufacturing UK, Vauxhall Motors

Summary

Electrical or electronic technical support engineers primarily support manufacturing in both assembly and in product design and development. They support the activities involved in bringing the concept to life and resolving issues within manufacturing. Typically they work closely with other engineers, suppliers and managers covering a broad range of support activity.

Employers involved in creating the standard:

BMW Group UK, EEF, Ford, GTA England, Institution of Mechanical Engineers, Jaguar Land Rover, NFEC, Siemens, Toyota Manufacturing UK, Vauxhall Motors

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Mid Green occupation

Green themes

Manufacturing

Typical job titles include:

Electrical engineer
Electrical support engineer
Electrician
Electronic technical support engineer
Support engineer
Technical support engineer

Keywords:

Assembly
Automotive
Car
Degree
Product Design
Product Development
Supplier Support
Test Engineering

Knowledge, skills and behaviours (KSBs)

K1: Mathematics and science for engineers
K2: Materials and manufacture
K3: 3D Computer Aided Design and Computer Aided Engineering
K4: How to undertake and apply business-led projects
K5: Understanding actuators and sensors
K6: Electrical and electronic principles and electronic devices and applications
K7: Product improvement and engineering project management
K8: Digital electronics and microprocessors

S1: How to comply with statutory requirements and stringent organisational safety requirements
S2: Producing components using hand fitting techniques
S3: Producing Electrical or Electronic Drawings using a Computer Aided Design (CAD) system
S4: Preparing and using lathes, milling and other general or specialist machines and High Tech equipment
S5: Wiring and testing electrical equipment, assembling and testing electronic circuits
S6: Using computer software packages to assist with engineering activities
S7: Producing engineering project plans
S8: Maintaining and improving electrical equipment and systems
S9: Project management in undertaking engineering activities
S10: Producing and working to engineering specifications and briefs, presenting and technical problem solving
S11: Scheduling and managing engineering activities
S12: Electrical and electronic product manufacturing and testing
S13: Demonstrating technical and commercial management in planning and managing tasks and resources

B1: Safety mindset: This occupation sits within an industry with a high level of safety critical activities. There has to be strict compliance and a disciplined and responsible approach to manage, mitigate and avoid risk.
B2: Strong work ethic: Positive attitude, motivated by engineering; dependable, ethical, responsible and reliable.
B3: Logical approach: Able to structure a plan and develop activities following a logical thought process, but also able to quickly “think on feet” when working through them.
B4: Problem solving orientation: Identifies issues quickly, enjoys solving complex problems and applies appropriate solutions. Has a strong desire to push to ensure the true root cause of any problem is found and a solution identified which prevents further recurrence.
B5: Quality focus: Follows rules, procedures and principles in ensuring work completed is fit for purpose and pays attention to detail and error checks throughout activities
B6: Personal responsibility and resilience: Motivated to succeed accountable and persistent to complete task.
B7: Clear communicator: Use a variety of appropriate communication methods to give and receive information accurately, and in a timely and positive manner.
B8: Team player: Not only plays own part but able to work and communicate clearly and effectively within a team and interacts and helps others when required. In doing so applies these skills in a respectful professional manner.
B9: Applies Lean Manufacturing Principles: Continuous improvement in driving effectiveness and efficiency
B10: Adaptability: Able to adjust to different conditions, technologies, situations and environments.
B11: Self-Motivation: A ‘self-starter’, who always wants to give their best, sets themselves challenging targets, can make their own decisions.
B12: Willingness to learn: wants to drive their continuous professional development
B13: Commitment: Able to commit to the beliefs, goals and standards of their own employer and to the wider industry and its professional standards.

Occupational Progression

This occupational progression map shows technical occupations that have transferable knowledge and skills.

In this map, the focused occupation is highlighted in yellow. The arrows indicate where transferable knowledge and skills exist between two occupations. This map shows some of the strongest progression links between the focused occupation and other occupations.

It is anticipated that individuals would be required to undertake further learning or training to progress to and from occupations. To find out more about an occupation featured in the progression map, including the learning options available, click the occupation.

Progression decisions have been reached by comparing the knowledge and skills statements between occupational standards, combined with individualised learner movement data.

Technical Occupations

Levels 2-3

Higher Technical Occupations

Levels 4-5

Professional Occupations

Levels 6-7

This is the focused occupation.
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Level 6

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Progression link from focused occupation.
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Level 7

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Engineering and manufacturing