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home Construction and the built environment
Building services engineering service and maintenance engineer

Building services engineering service and maintenance engineer

Construction and the built environment

Level 3 - Technical Occupation

Maintenance and repair of building services, such as: ventilation, heating, and water supply.

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Reference: OCC0061

Status: assignment_turned_inApproved occupation

Average (median) salary: £44,341 per year

SOC 2020 code: 2121 Civil engineers

SOC 2020 sub unit groups:

  • 2121/01 Building and building services engineers
  • 1251/01 Facilities managers

Technical Education Products

ST0061:

Building services engineering service and maintenance engineer

(Level 3)

Approved for delivery

Employers involved in creating the standard:

BESA, Choice Training Ltd, FP Hurley, HE Simm, Laing O'Rourke, Leeds College of Building, NG Bailey, The City of Liverpool College

Summary

This occupation is found in industrial and commercial buildings, for example office blocks, factories, schools, and hospitals. Building Services Engineering makes buildings work. It is a specialist branch of engineering within the construction sector. Service and maintenance engineers play a key role in planning and completing a range of maintenance work. They also monitor and manage the operation of plant and equipment through building and energy management systems.

The broad purpose of the occupation is to plan and compete a variety of maintenance activities involving industrial and commercial building services engineering systems. They carry out scheduled preventative maintenance as well as any required remedial or corrective repairs. These engineers use building and energy management systems to monitor and manage the operation of plant and equipment.

In their daily work, an employee in this occupation interacts with clients, suppliers, site managers and other trades on site.

An employee in this occupation will be responsible for health and safety appropriate to their scope of work. They make sure systems keep working according to the specifications they were designed with. Service and maintenance engineers will fault find, fault diagnose, repair, and maintain systems, components, and equipment. They work within occupied and unoccupied buildings and facilities on their own, proficiently and without supervision. They must communicate with team members and site managers. In addition to taking environmental regulations into account, they will assume ownership of the quality of their job.

A building services and maintenance engineers must stay updated on the latest industry standards and regulations to ensure compliance and keep the systems in line with current guidelines. Overall, their expertise and attention to detail contribute to the smooth operation and longevity of the systems they maintain. Maintenance engineers also play a crucial role in the overall efficiency and performance of the systems they oversee.

Service and maintenance engineers are also responsible for conducting regular inspections and preventive maintenance to identify potential issues before they become major problems. Additionally, they may be required to keep detailed records of their work, including any repairs or replacements made, to ensure accurate documentation and compliance with regulations.

Employers involved in creating the standard:

BESA, Choice Training Ltd, FP Hurley, HE Simm, Laing O'Rourke, Leeds College of Building, NG Bailey, The City of Liverpool College

eco

Mid Green occupation

Typical job titles include:

Building services maintenance engineer
Maintenance engineer
Service and maintenance engineer

Keywords:

Building
Construction
Engineer
Heating
Maintenance
Repair
Servicing
Water

Knowledge, skills and behaviours (KSBs)

K1: Regulations and legislation that impact the sector and its safe operation.
K2: Company policy and procedure that impact the sector.
K3: Individual and organisational consequences for non-compliance to regulations and legislation.
K4: Principles of risk assessments, for example hierarchy of risk.
K5: Methods of hazard identification and risk management.
K6: Control measure application and method statements.
K7: industry related procedures, processes, standards, specification, and codes of practice.
K8: Principles of project management.
K9: Principles of planning work programmes.
K10: Scientific principles underpinning building services engineering including measurement, force and pressure, heat and power, materials, and electricity.
K11: Sustainability principles and techniques.
K12: Environmental and sustainability regulations, legislation, standards, and guidance.
K13: Waste management techniques including recycling, reuse, and safe disposal of waste.
K14: Principles and techniques of efficient use of resources, for example, materials, time, and cost.
K15: Preparation requirements for starting work including setting out.
K16: Principles of selection, use, securing and storing of hand and power tools, equipment, and components.
K17: Factors that delay the completion of planned work.
K18: Reasons for, and techniques in, amending or replanning of work.
K19: Design, layout, and operating principles of the installation of systems.
K20: Principles and practices of pre-commissioning building service engineering systems.
K21: Principles, practices, and standard operating procedures of testing and commissioning building service engineering systems.
K22: Principles, practices, and standard operating procedures of decommissioning building service engineering systems.
K23: Materials, equipment, technologies, and processes used to complete planned maintenance activities on building services engineering systems.
K24: Materials, equipment, technologies, and processes used to complete reactive maintenance activities on building services engineering systems.
K25: Principles of isolating building services engineering systems.
K26: Principles and practices of identification, diagnosis and resolution of faults in building service engineering systems.
K27: Methodology for replacement of components.
K28: Handover techniques and processes.
K29: Principles of safe working with gas in systems and components.
K30: Principles of safe working with electricity in systems and components.
K31: Principles of safe working with oil in building service engineering systems and components.
K32: Principles of safe working with hot and cold water in systems and components.
K33: Principles of safe working with heating, ventilation, and air conditioning (HVAC) systems and components.
K34: Limits of competence on safe working with gas, electricity, HVAC, water, and oil.
K35: Principles of mechanical sustainable energy systems for example, carbon reduction, solar, rainwater and heat recovery.
K36: Principles and procedures for using information technology and digital systems to monitor and manage the operation of plant and equipment.
K37: Principles and techniques of building management systems set points, time schedules and temperatures.
K38: Types of documentation that a service and maintenance engineer may encounter and use.
K39: Methods of interpreting and extracting relevant information such as manufacturer's instructions, drawings, plans, specifications, or previous reports.
K40: Written communication techniques.
K41: Spoken communication techniques. Giving and receiving information. Matching style to audience. Barriers in communication and how to overcome them.
K42: Principles of providing internal feedback to improve the quality of business products and services.
K43: Principles of equity, diversity, and inclusion in the workplace.
K44: When to escalate tasks and issues, and to whom.
K45: Principles and practices of repairing components.

S1: Apply safe working practices and comply with safe working methods, including highlighting control method application and safe systems of work.
S2: Comply with current company policies and procedures.
S3: Undertake dynamic risk assessment to identify and manage a safe working environment.
S4: Produce a risk assessment.
S5: Produce a method statement.
S6: Plan work activities.
S7: Apply sustainable principles and techniques.
S8: Comply with environmental and sustainability regulations, standards, and guidance.
S9: Follow organisational and site procedures for waste management across the site.
S10: Plan, organise, and carry out tasks in a way that utilises resources, for example cost, quality, safety, security, and environmental impact.
S11: Plan, organise, prepare, and secure area of work for setting out and work activities.
S12: Minimise delays to planned work.
S13: Amend and replan work activities.
S14: Prepare and maintain work areas to ensure safe access and egress for self and others.
S15: Select, use, secure and store hand and power tools, equipment, and components.
S16: Interpret information from sources such as manufacturer's instructions, drawings, plans, specifications, or previous reports.
S17: Carry out testing and commissioning of a building services engineering system.
S18: Carry out decommission of a building services engineering system.
S19: Undertake planned maintenance activities to building services engineering systems.
S20: Undertake reactive maintenance activities to building services engineering systems.
S21: Isolate building service engineering systems.
S22: Identify and diagnose faults and outline solutions for resolution.
S23: Replace components.
S24: Communicate options in writing for repairs, replacements or improvements including the impact of cost, and timescales in writing.
S25: Handover completed maintenance activities.
S26: Use information technology and digital systems to monitor and manage the operation of plant and equipment.
S27: Record or enter information - paper based or electronic.
S28: Provide internal feedback.
S29: Communicate verbally with internal and external stakeholders using sector specific terminology.
S30: Follow equity, diversity, and inclusion principles and policy.
S31: Refer problems outside of own responsibility or authority to the relevant person.
S32: Identify, carry out and record industry related continuing professional development (CPD) activities.
S33: Repair components.

B1: Promotes safe working.
B2: Supports equity, diversity, and inclusivity workplace culture.
B3: Takes personal responsibility for sustainable outcomes.
B4: Takes ownership of work, performance, and training, committing continued professional development (CPD).
B5: Adapt to new and changing situations with stakeholders.
B6: Collaborate with customers, other trades and the whole team.

Duties

Duty D1

Comply with health, safety, and environmental regulations; building regulations; industry guidance notes and relevant codes of practice.

Duty D2

Plan and organise to undertake service and maintenance activities in ways which use resources to complete work, with consideration for cost, quality, time, safety, security and environmental impact.

Duty D3

Prepare work areas to undertake service and maintenance activities.

Duty D4

Carry out planned or reactive maintenance activities on systems.

Duty D5

Provide the client or contract supervisor with recommendations for repairs, replacements, and potential improvements; and the likely impact, cost and timescales for any work required that is additional to the specification or contract.

Duty D6

Finish service and maintenance activities by completing and submitting the necessary reports following contract related processes and procedures.

Duty D7

Restore work area to a safe and clean condition on completion of service and maintenance activities.

Duty D8

Communicate and liaise with own project team, and those in other teams, such as clients or specialist contractors.

Duty D9

Prepare and complete required work documentation.

Duty D10

Plan and project manage servicing and maintenance activities.

Duty D11

Develop and maintain competency in using a range of practical and workshop activities.

Occupational Progression

This occupational progression map shows technical occupations that have transferable knowledge and skills.

In this map, the focused occupation is highlighted in yellow. The arrows indicate where transferable knowledge and skills exist between two occupations. This map shows some of the strongest progression links between the focused occupation and other occupations.

It is anticipated that individuals would be required to undertake further learning or training to progress to and from occupations. To find out more about an occupation featured in the progression map, including the learning options available, click the occupation.

Progression decisions have been reached by comparing the knowledge and skills statements between occupational standards, combined with individualised learner movement data.

Technical Occupations

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Higher Technical Occupations

Levels 4-5

Professional Occupations

Levels 6-7

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Level 3

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Level 6

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Level 6

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Construction and the built environment