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Road transport engineering manager

Road transport engineering manager

Engineering and manufacturing

Level 4 - Higher Technical Occupation

Managing the road transport engineering department of a bus, coach or commercial vehicle operator.

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Reference: OCC0066

Status: inventory_2Occupational standard without apprenticeship

Average (median) salary: £40,775 per year

SOC 2020 code: 1241 Managers in transport and distribution

SOC 2020 sub unit groups:

  • 1252/00 Garage managers and proprietors
  • 1241/02 Depot and fleet managers
  • 5250/00 Skilled metal, electrical and electronic trades supervisors

Technical Education Products

ST0066:

Road transport engineering manager

(Level 4)

Retired

Employers involved in creating the standard:

Arriva Plc, Calor Gas Ltd, ISUZU Truck (UK) Limited, Iveco Ltd, MAN Truck and Bus Ltd, Mercedes-Benz UK Ltd, Nottingham City Transport Ltd, Renault Trucks UK Limited, SCANIA (Great Britain) Ltd, Stagecoach Group PLC, Volvo Group UK Limited, People 1st

Summary

A road transport engineering manager is responsible for managing the road transport engineering department of a bus, coach or commercial vehicle operator. The department will comprise of a team that may include, technicians, senior technicians, specialist engineers and parts person. It is the duty of the engineering manager to ensure that the road transport engineering department is run in a safe, effective and efficient manner in support of the operational needs of the business compliant with health and safety regulations, relevant industry regulations and codes of practice. It is the road transport engineering manager’s duty to ensure the vehicle fleet is safe, reliable and roadworthy in line with organisational and regulatory requirements, ensuring that the vehicles are complaint with health and safety regulations, relevant industry regulations and codes of practice for Passenger Carrying Vehicles (PCV), International Carriage of Dangerous Goods by Road (ADR), or other specialist operations. The road transport engineering manager will ensure that the operator’s fleet will meet the Driver and Vehicle Standards Agency (DVSA), Traffic Commissioner and Operators Licence requirements and standards for operation at all times. The road transport engineering manager shall have a clear understanding of all of the processes involved in bus, and coach or commercial vehicle engineering, they will constantly review working practices in the depot, managing the infrastructure and resources efficiently and managing environmental impact. By analysing data and inspecting the working techniques, the manager will apply various engineering methods to improve the performance of the vehicles. The road transport engineering manager will also initiate preventative maintenance, which involves checking the vehicle and replacing defective parts, preventing breakdowns wherever possible. As a senior member of staff the road transport engineering manager will monitor staff and financial performance, and liaise with suppliers so the workshop is stocked with the right parts. The manager must also develop rapport with customers to determine and address their needs and will also report to the company’s directors or line managers and provide them with regular updates about the performance of the engineering department.

Employers involved in creating the standard:

Arriva Plc, Calor Gas Ltd, ISUZU Truck (UK) Limited, Iveco Ltd, MAN Truck and Bus Ltd, Mercedes-Benz UK Ltd, Nottingham City Transport Ltd, Renault Trucks UK Limited, SCANIA (Great Britain) Ltd, Stagecoach Group PLC, Volvo Group UK Limited, People 1st

eco

Mid Green occupation

Keywords:

Bus
Bus Engineering
Buses
Coach
Coach Engineering
Coaches
Driver And Vehicle Standards Agency
Dvsa
Operators Licence
Passenger Carrying Vehicles
Pcv
Traffic Commissioner
Transport

Knowledge, skills and behaviours (KSBs)

K1: The requirements in the management of current statutory and company Health and Safety regulations, industry regulations, as appropriate to the organisation, for Passenger Carrying Vehicles (PCV),International Carriage of Dangerous Goods by Road (ADR), or other specialist relevant operations, Driver and Vehicle Standards Agency (DVSA), Traffic Commissioner and Operators Licence requirement and how these are met in their own organisation
K2: The requirements and procedures to gain and maintain a Transport Manager’s Certificate of Professional Competence
K3: How to prepare and manage an engineering department budget and how to plan staffing levels and control costs and resources whilst maintaining performance and customer service and ensuring all data is accurately recorded
K4: Current and emerging engineering standards, principles and procedures within own organisation and the wider industry sector
K5: Methods to manage an engineering team to maximise efficiency, effectiveness and motivation, including procedures to monitor and address staff performance and facilitate learning and development in line with legal and organisational requirements
K6: Practices that minimise the impact of vehicle maintenance and workshop activities on the environment
K7: The current requirements for running a safe, clean and efficient workshop
K8: The current Employment legislation and regulations, including Diversity and Equality and procedures to manage staff in own organisation

S1: Develop scheduled plans to organise and manage the fleet maintenance schedule to provide timely availability of safe, clean, legal and reliable vehicle fleet and meet operational performance standards
S2: Actively work with drivers and internal and external customers, such as vehicle inspectors
S3: To prioritise and manage breakdown and maintenance issues, including unplanned events i.e.; accidents, breakdowns and drivers’ defect reports in a safe , timely and efficient manner
S4: Apply practical engineering solutions using established and emerging technologies to support workshop engineers in problem solving
S5: Monitor the efficiency of depot engineering activities, making recommendations for improvements in terms of quality, procedures and/or cost control in order to reduce frequency and severity of breakdowns
S6: Ensure colleagues and team adhere to legislation and industry best practice relating to health, safety and security, proactively seeking opportunities to identify and reduce risks and introducing measures to minimise occurrence of future incidents
S7: Manage the performance of staff, leading by example to create an environment which motivates and encourages continuous improvement and addresses poor performance
S8: Prepare and manage an engineering budget which sets and delivers realistic budget targets whilst maintaining standards of performance and customer service
S9: Manage the storage, removal and disposal of waste in line with company procedures and up to date legislative requirements, actively seek opportunities to improve waste management and minimise the impact on the environment
S10: Develop communication channels, build effective relationship with all stakeholders i.e.; internal colleagues, suppliers, manufacturers and regulators, adapting appropriately according to the needs of the range of audiences, presenting information clearly and concisely identifying key points for action.
S11: Prepare and deliver effective reports in a professional and confident way utilising software packages and demonstrating Information Technology skills

B1: Customer oriented, develops a rapport with customers, determining and addressing the needs of internal and external customers. Communicates with and act upon information from the customer, dealing sensitively and positively with complaints and special requirements
B2: Focussed on achieving results, collaborate with peers and seniors to identify ways to exceed expectation, accept responsibility for delivery
B3: Is positive and proactive about managing and developing team, sharing best practice and identifying a range of opportunities for development of self and others. Encourages others to succeed, openly recognises the contribution of others and provide timely and constructive feedback on performance
B4: Listens actively and uses a range of communication methods to suit the audience ensuring people have a clear understanding of what is expected.
B5: Makes sense of complex situations and considered decisions based on personal initiative, technical knowledge, analysis and understanding of the different interests of the stakeholders. Accepts responsibility for decisions and recognises limit to own authority
B6: Demonstrates drive and resilience seeing things through to finish, constantly seek to maximise own and team’s performance. Questions the way things are done in order to improve performance, seeks feedback from customers and other stakeholders, prepared to try new things, review competitors to identify best practice. Embraces change and consider its effect on all team members and customers
B7: Has a natural authority, making a good initial and sustained impression, is a role model, behaves and leads in a consistent way in regards to health and safety, engineering and financial practices, personal development, corporate responsibility and other company procedures