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Butcher - Retail and instore butcher

Butcher - Retail and instore butcher

Sales, marketing and procurement

Level 2 - Technical Occupation

Working in a butchers, butchery department or meat processing plant.

Reference: OCC0078B

Status: assignment_turned_inApproved occupation

Technical Education Products

ST0078:

Butcher - Retail and instore butcher

(Level 2)

Approved for delivery

Employers involved in creating the standard:

Cranswick plc, Lishman's of Ilkley, Morrisons, Bookers, Walter Smith Fine Foods, Sofina Foods, Pilgrims, Dunbia

Summary

This occupation is found in small, medium, and large employers in the private sector such as meat processors and manufacturers, instore retailers, and independent retailers. Meat processors and manufacturers range from multi-national processing businesses supplying meat or meat products to large food outlets, supermarkets, and hotel chains; to smaller meat processors supplying independent or local food businesses. Retailers could include supermarkets, independent retailers, and farm shops.

The broad purpose of the occupation is to prepare and provide a variety of cuts of meat, and poultry for consumers to buy. This is a core and options apprenticeship, with two options and the option taken is dependent on the specialism of the employer.

Option 1 - the broad purpose of a retail or instore butcher depends on place of employment. In most retail establishments, they are responsible for receiving and storing meat products in accordance with food safety and health and safety regulations, to maintain meat quality. They may package and price meat items after cutting and preparing for meat display.

Option 2 - a butcher in a processing or manufacturing plant has a more diverse set of tasks. Specialist equipment may be used to break down, debone, cut, and trim meat species into primals for retail or catering cuts. They will then be processed and/or sold to both domestic and international customers. 

The emerging green economy is creating increasing opportunities for meat services and manufactured/processed products. This may require activities to be focussed on raising awareness of the benefits of carrying out transactions or purchases or products within an environmentally sustainable model.

In their daily work, an employee in this occupation interacts with a wide range of internal stakeholders such as members of their own team, or other departments such as sales, operations, IT, HR, customer services, senior management, and finance. 

They may also interact with external stakeholders such as clients or customers, suppliers’ enforcement agencies and regulators, and auditors. 

An employee in this occupation will be responsible for the cutting, preparing, packaging and presentation of meat products to the standards required of the business and specialist needs of commercial customers, complying with all relevant legislation. 

Option 1 - in the retail environment a butcher will be responsible for customer service, special order cuts, record-keeping, inventory, cash handling and accountability for cash-balancing. They will prepare meat products for sale such as roll and tie roasts, cooked meats, prepare sausages, make, and cook pies and ready meals, and cure meat. They will also advise on how to cook each cut of meat for maximum flavour, and eating qualities, and can give helpful tips to their customers. A butchers’ role in a retail environment requires a high level of specialist customer service skills and knowledge. 

Option 2 - a butcher in a processing or manufacturing plant may breakdown carcasses into primal cuts, debone and prepare for further processing. Processing plants and retail shops may involve the production of products like sausages, retail or catering cuts of meat, mincing, slicing and dicing meats to specific customer specifications, such as hotels, restaurants, multiple retailers, and schools. In processing plants, butchers often work on production lines. In these environments, workers may be exposed to cold temperatures, damp, and loud noise. They may well use high-risk machinery and need to wear full PPE and personal protective clothing (PPC) and observe food safety and health and safety legislation.

Butchers are on their feet all day and are involved in moving and handling large carcasses and boxes. They work with sharp utensils and equipment such as saws and knives and must adhere to safe methods of work and wear appropriate personal protective equipment (PPE). They may also need to sharpen their utensils such as knives.

Butchers can work in meat processing plants, catering butchers, and manufacturing businesses, that can include farm shops, supermarkets, and meat markets. 

In this role an individual may work on their own and in a range of team settings. They work within agreed budgets and available resources. They work with high levels of supervision, usually reporting to line managers. 

 

Employers involved in creating the standard:

Cranswick plc, Lishman's of Ilkley, Morrisons, Bookers, Walter Smith Fine Foods, Sofina Foods, Pilgrims, Dunbia

Typical job titles include:

Butcher
Counter sales assistant
Butchery operativeeco
Poultry processoreco

Keywords:

Butchery
Customer Service
Food Industry
Food Processing
Food Safety

Knowledge, skills and behaviours (KSBs)

K1: The development of the meat sector and how practices have evolved.
K2: The principles of butchery and slaughter practices, such as Halal and Kosher.
K3: The principles of waste minimisation, saleable yield, and predictive costing methods.
K4: Meat processing and preparation including the supply chain and traceability functions.
K5: The principles of meat species such as butchery by products, primal, joints and muscles.
K6: The craft and knife skills used for cutting, boning, and trimming of meat.
K7: Use of mechanical equipment for secondary processes such as mincing.
K8: Cold storage including the control of temperature, and safe movement of meat in the butchery environment.
K9: Stock control and quality assurance.
K10: Health and safety, and food safety including personal and workplace hygiene, and as part of the wider food sales or production environment.
K11: Methods for weighing meat products.
K12: Collaborate with the team or individual to support the working environment.
K13: Relevant legislation and regulation such as data protection, food safety and allergens and how they impact on their role.
K14: Use of IT and digital systems, and software used in their business.
K15: The customer profile of the business and customers’ purchasing habits.
K16: The business aims and objectives and how their work contributes to them.
K17: Methods for communicating with customers, to support and increase sales, and encourage customer loyalty.
K18: The business approach to sustainability and its carbon footprint such as approaches to responsible product sourcing, waste reduction and recycling.
K19: The grading and classification of carcasses, the equipment used, and the impact it has on the products.
K20: The impact of their role in the audit and inspection process.
K21: The need for traceability in the procurement and supply of meat.
K22: The enforcement agencies and regulators, relevant to their organisation, that work within the meat industry and the impact on internal policies.
K23: The counter sales environment, such as cash administration, retail display, stock replenishment systems including on-line services.
K24: Common cuts associated with meat products such as poultry, game, pork, beef, and lamb.
K25: Methods for product pricing, sealing, packaging, and labelling.
K26: The factors that influence demand of meat products and seasonal foods.
K27: Heritage and provenance information in store and in retail.

S1: Comply with regulations and legislation relevant to their role and business.
S2: Able to maintain, sharpen, and use knives and cutting equipment to undertake a range of primary and secondary butchery skills.
S3: Manual handling of carcasses and primal through the manufacturing or butchery process.
S4: Adhere to the organisational policies and standard operating procedures.
S5: Maintain the meat product to the given customer specification and food safety compliance and traceability procedures in the meat supply chain.
S6: Support colleagues in delivering the daily workplace requirements.
S7: Use technology and applications to support production, sales, and customer service.
S8: Contribute to continuous improvement activities which focus on improving sustainability within the business.
S9: Communicate with customers and stakeholders to meet their requirements.
S10: Process and dispose of waste material.
S11: Serve customers in line with brand standards.
S12: Advise customers on the use by dates, storage, preparation, and cooking of meat products.
S13: Prepare, produce, and display meat products such as joints, portions, sausages, burgers, value-added products and offer alternative products when required.
S14: Plan and prepare for seasonal supply and demand of meat products in the merchandising and promotion of seasonal foods.
S15: Provide provenance and heritage product information.
S16: Set up and close meat counter displays.
S17: Balance the customers’ needs with additional linked products and services such as marinades, and encourage customer loyalty and repeat business.
S18: Produce meat to the specific volume, size, and weight to meet the needs of stakeholders.

B1: Operates professionally with integrity and confidentiality.
B2: Works collaboratively and shares knowledge with colleagues and stakeholders across the organisation.
B3: Has accountability and takes responsibility and ownership of their tasks and workload.
B4: Seeks learning opportunities and continuous professional development.
B5: Works flexibly and adapts to circumstances.

Duties

Duty D1

Maintain the quality of fresh meat during preparation and process operations.

Duty D2

Provide product and process information in compliance with business and legal requirements.

Duty D3

Contribute to the health and safety of colleagues, customers, and the working environment by reducing hazards or reporting incidents.

Duty D4

Contribute to the business key performance indicators through the reduction of waste and improving sustainability.

Duty D5

Maintain meat storage systems in line with regulation and legislation.

Duty D6

Contribute to internal and external audits by recording information and sharing with stakeholders.

Duty D7

Support the delivery of coaching, training, and development requirements for colleagues.

Duty D8

Undertake primal or secondary butchery as per company specification.

Duty D9

Undertake daily procedures on workplace, personal safety and health and safety which meet business and legal requirements.

Duty D10

Maintain quality control and consistency of the product in line with business and legal requirements.

Duty D11

Use IT, technology, and digital solutions to input data, set up machinery or equipment, online orders, social media, and temperature checks.

Duty D12

Contribute to continuous improvement of systems and processes to ensure procedures, policies and guidance are updated in line with technology advancements, legislative and social changes.

Duty D13

Receive deliveries and check their content and food safety.

Duty D14

Maintain tools and equipment to ensure safe working practices, and PPE and PPC are used.

Duty D15

Contribute to the maintenance of stock availability through business procurement system.

Duty D16

Maintain fresh meat and/or self-service product displays for retail sale including labelling and pricing and removing from display at end of day.

Duty D17

Undertake traditional butchery skills such as sausages, burgers, French trimming and ready to cook meals.

Duty D18

Contribute to promotional and product launch activities to support the success of the business.

Occupational Progression

This occupational progression map shows technical occupations that have transferable knowledge and skills.

In this map, the focused occupation is highlighted in yellow. The arrows indicate where transferable knowledge and skills exist between two occupations. This map shows some of the strongest progression links between the focused occupation and other occupations.

It is anticipated that individuals would be required to undertake further learning or training to progress to and from occupations. To find out more about an occupation featured in the progression map, including the learning options available, click the occupation.

Progression decisions have been reached by comparing the knowledge and skills statements between occupational standards, combined with individualised learner movement data.

Technical Occupations

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