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home Construction and the built environment
Gas engineering operative

Gas engineering operative

Construction and the built environment

Level 3 - Technical Occupation

Installing and maintaining gas appliances in a domestic or non-domestic setting, advising customers on how appliances work and how to use energy more efficiently.

Reference: OCC0155

Status: assignment_turned_inApproved occupation

Average (median) salary: £42,362 per year

SOC 2020 code: 2129 Engineering professionals n.e.c.

SOC 2020 sub unit groups:

  • 5315/00 Plumbers and heating and ventilation installers and repairers
  • 2129/05 Energy engineers
  • 2129/07 Gas engineers (professional)

Employers involved in creating the standard:

Centrica, Calor Gas, Scottish Power, Currys, EDF, Cadent Gas, Wales & Wales Utilities, Homeserve, SGN, Northern Gas Networks, Ideal Heating.

Summary

This occupation is found within the construction sector, supporting the continued provision of installation and maintaining gas-fuelled heating and hot water systems across the UK.

The broad purpose of this occupation is to safely install, commission, decommission, carry out scheduled maintenance and repairs of gas appliances and equipment in a domestic dwelling. Appliances can include, but are not limited to, a range of work categories such as central heating boilers, ducted air heaters, cookers, space heaters and gas metering equipment. Roles in gas engineering are physical in nature and may involve lifting and moving of equipment, working at height and in confined spaces. All operatives must be registered on the Gas Safe Register for each appliance in which they are competent to undertake work on.

Gas Engineering Operatives are responsible for ensuring customer safety and always providing service excellence. Operatives will be required to explain how gas installations are designed and how appliances and controls operate, providing energy efficiency advice to customers as an integral part of the role.

Employers involved in creating the standard:

Centrica, Calor Gas, Scottish Power, Currys, EDF, Cadent Gas, Wales & Wales Utilities, Homeserve, SGN, Northern Gas Networks, Ideal Heating.

Keywords:

Electrical Safety Checks
Engineering
Flue Testing
Gas
Gas Safe
Gas Safe Registration

Knowledge, skills and behaviours (KSBs)

K1: Health and safety practices including manual handling, working at height and working in confined spaces.
K2: Gas Industry Unsafe Situations Procedure (IGEM G11).
K3: Risk assessments, associated procedures and documentation.
K4: Environmental and sustainability regulations and guidance.
K5: The range of gas appliances, their suitability and associated gases.
K6: Installation and commissioning practices and techniques applicable to primary gas appliances.
K7: Installation and commissioning practices and techniques applicable to secondary gas appliances.
K8: Testing and safety-checking practices applicable to gas appliance types.
K9: Routine and reactive servicing and maintenance practices and techniques applicable to gas appliances and components.
K10: Fault-finding, diagnosis and rectification practices and techniques applicable to gas appliances, their controls and associated systems.
K11: Decommissioning practices and techniques applicable to gas appliances and systems.
K12: Domestic electrical circuits, safe isolation and electrical safety checks in relation to the work being conducted.
K13: Combustion theories, combustion analysis, gas properties, carbon monoxide and types of burners.
K14: Chimney and flueing types, design and ventilation principles specific to gas appliances and dwelling types and structures.
K15: Emergency procedures including gas escapes, report of fumes and unsafe situations.
K16: Heat and hot water system design theory, location, controls including smart controls.
K17: Common construction techniques and features of domestic housing stock including wall types, floor types, glazing, drainage systems & utilities.
K18: Sustainability and energy efficiency: green technologies, alternative fuels, energy consumption, energy ratings and how they are calculated.
K19: General Data Protection Regulations (GDPR).
K20: Principles of equity, diversity and inclusion in the workplace and the impact on their work.
K21: Common issues, symptoms and warning signs of stress, anxiety and depression, including where to go for help and the resources available.
K22: Tools, equipment and test instrumentation used in gas engineering activities.
K23: Verbal communication techniques. Giving and receiving information. Matching style to audience. Barriers in communication and how to overcome them. Industry terminology.
K24: Principles of recycling, reusing and returning defective components and disposal of waste.

S1: Comply with health and safety practices.
S2: Install and commission a range of primary appliances, for example central heating boilers, gas cookers, space heaters.
S3: Install and commission a range of secondary appliances, for example laundry appliances, water heaters and gas meters (not exceeding 6m3 in capacity).
S4: Carry out testing and safety checks applicable to the appliance chimney or flue type.
S5: Carry out routine maintenance and servicing of appliances and components.
S6: Identify and rectify faults in appliances and components.
S7: Decommission appliances and systems.
S8: Isolate the electrical supply to the appliance.
S9: Conduct electrical safety checks pre- and post-work.
S10: Undertake and document risk assessments.
S11: Source, read and follow technical documentation associated with equipment and installation requirements.
S12: Select, use and maintain tools, equipment and test instrumentation.
S13: Select and use personal protective equipment (PPE).
S14: Check and action inspection records and schedules.
S15: Identify unsafe situations or conditions and take action under IGEM G/11 Gas industry unsafe situations procedure.
S16: Use digital technology to access job, appliance and customer information.
S17: Complete and maintain work records including appliance and customer data in accordance with General Data Protection Regulations (GDPR).
S18: Communicate verbally with customers, including the provision of guidance on energy and efficiency measures specific to the appliance or system being worked on.
S19: Recycle, reuse, return defective components and dispose of waste.
S20: Carry out and record planned and unplanned learning and development activities.
S21: Apply equity, diversity and inclusion procedures.

B1: Prioritise health and safety.
B2: Take responsibility for work.
B3: Committed to continued professional development (CPD) to maintain and enhance competence in own area of practice.
B4: Support an equitable, diverse and inclusive culture.

Duties

Duty D1

Install and commission a range of gas appliances and associated systems and controls such as central heating boilers, cookers, space heaters and meters.

Duty D2

Carry out scheduled maintenance activities and servicing of gas appliances, systems and components.

Duty D3

Safely identify and rectify faults.

Duty D4

Safely decommission gas appliances.

Duty D5

Select, use and maintain the appropriate tools, equipment and test instrumentation.

Duty D6

Source, interpret and action relevant technical documentation, standards, regulations and industry wide updates.

Duty D7

Return the working area to a clean and tidy state, safely disposing of waste and recycling items where appropriate.

Duty D8

Provide excellent customer service including providing advice and guidance on operating appliances safely and maximising energy efficiency.

Duty D9

Prioritise health and safety at all times.

Occupational Progression

This occupational progression map shows technical occupations that have transferable knowledge and skills.

In this map, the focused occupation is highlighted in yellow. The arrows indicate where transferable knowledge and skills exist between two occupations. This map shows some of the strongest progression links between the focused occupation and other occupations.

It is anticipated that individuals would be required to undertake further learning or training to progress to and from occupations. To find out more about an occupation featured in the progression map, including the learning options available, click the occupation.

Progression decisions have been reached by comparing the knowledge and skills statements between occupational standards, combined with individualised learner movement data.

Technical Occupations

Levels 2-3

Higher Technical Occupations

Levels 4-5

Professional Occupations

Levels 6-7

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Construction and the built environment

Engineering and manufacturing