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Financial adviser

Financial adviser

Level 4 - Higher Technical Occupation

Working within small businesses or large organisations such as banks, giving clients specialist advice on how to manage their money.

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Summary

Financial advisers provide their clients with specialist advice on how to manage their money. They may be employed in large companies such as banks or within small specialist advice businesses. The role involves building long term valued relationships with client, researching the marketplace and recommending the most appropriate products and services available. Financial advisers may specialise in particular products, depending on their clients, such as selling employee pension schemes to companies or offering mortgage, pension or investment advice to private clients. Financial advisers operate in a highly regulated environment and in order to give financial advice, they must have professional qualifications and demonstrate a high degree of integrity, adherence to a code of ethics and be committed to maintaining their professional development and knowledge.
eco

Mid Green occupation

Green themes

Financial and Professional Business Services

Typical job titles include:

business owner
Chartered Financial Planner
Financial Services Administrator
Manager
Mortgage Adviser
Paraplanner

Keywords:

Aper
Approved Persons
Fit
Fit And Proper Test
Investment
Pension
Risk

Knowledge, skills and behaviours (KSBs)

K1: Financial Services Market: The structure of the Financial Services market including: Product Providers’ Services, Support Services and Platforms. The role of the Financial Adviser and associated supporting roles (e.g. the role of the Paraplanner). Different customer propositions including independent, restricted and non-advice models.
K2: Regulatory & Compliance: The Financial Services regulatory framework, and the ethics and key principles of the advice process. The requirements and practical implications of the Statements of Principles for approved persons (APER) and the Fit and Proper Test for Approved Persons (FIT).
K3: Products & Cash Flow Modelling: Financial products & financial planning tools (e.g. Cash flow modelling). How to analyse which features and benefits of the relevant financial products are appropriate to the clients’ specific needs and objectives.
K4: Systems and Controls: All systems and controls required to deliver the key objectives for the client, and firm. How these fit within the wider company and the financial advice profession and how they protect the client and the company.
K5: Understanding Clients’ Needs & Objectives: The significance and importance of Knowing Your Client (KYC). How to prioritise a client’s needs and objectives. How to assess a client’s Attitude to Investment Risk and Capacity for Loss in relation to their needs and objectives.

S1: Know your customer: Make decisions confidently and autonomously in full awareness of the risk/potential external implications attached. Know when to seek further professional input, whilst maintaining high ethical standards and adhering to Treating Customers Fairly requirements.
S2: Customer service: Proactively and regularly meet the company’s stated service/quality assurance standards, including complaints procedures.
S3: Customer service: Consistently support colleagues and collaborate to achieve a successful customer outcome.
S4: Business development: Develop long term relationships with customers. Create new opportunities for business growth through referrals and networking. Build a new business or sustain and grow an existing business by prioritising workloads and deliver in accordance with the associated business plan.
S5: Managing Risk: Apply regulatory requirements both in the role of a Financial Adviser and also as applied to the Company. Maintain, the Fit and Proper person standards as laid down by the relevant regulator(s).
S6: Using systems and processes: Demonstrate technical proficiency in using the firm’s I.T. systems required to complete the advice process, maintain accurate records, and agree review meetings to sustain the client / adviser relationship. Ensure Data Protection Act is not contravened.
S7: Communication skills: Build rapport and communicate with empathy. Present and explain complex information simply and clearly both orally and verbally.

B1: Professionalism: Professionalism and an ethical attitude. That technical knowledge is maintained and recorded in line with requirements of the Regulator and Professional Bodies.
B2: Adaptability: Behaviours to meet and exceed the requirements of client needs and objectives within the requirements of a continually changing regulatory environment.
B3: Business orientated: Pro-activeness in considering the commercial demands in a financial advice business and in looking for ways to develop and improve the business model and its service to customers.
B4: Positive Mental Attitude: A proactive “can-do” attitude in all aspects of work including overcoming challenges and responding to set backs. Self-motivation in achieving the objectives in the role.
B5: Relationship management & collaboration: A proactive approach to building and maintaining relationships with both internal and external customers. Consistent support for colleagues and collaborates to achieve team and individual results.

Occupational Progression

This occupational progression map shows technical occupations that have transferable knowledge and skills.

In this map, the focused occupation is highlighted in yellow. The arrows indicate where transferable knowledge and skills exist between two occupations. This map shows some of the strongest progression links between the focused occupation and other occupations.

It is anticipated that individuals would be required to undertake further learning or training to progress to and from occupations. To find out more about an occupation featured in the progression map, including the learning options available, click the occupation.

Progression decisions have been reached by comparing the knowledge and skills statements between occupational standards, combined with individualised learner movement data.

Technical Occupations

Levels 2-3

Higher Technical Occupations

Levels 4-5

Professional Occupations

Levels 6-7

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