Level 3 -
Managing individuals, teams, or projects to meet private, public, or voluntary organisational goals.
Reference: OCC0384
Status:
SOC 2020 sub unit groups:
Linde Material Handling UK Ltd, Salt Separation Services Limited, British Army, Turning Point, AJ Bell, Spire Healthcare, John Lewis and Partners, Co-operative Group, NSPCC, Alzheimer's Society, David Lloyd Leisure, Cabot Financial, Department for Work and Pensions (DWP), Sovereign Housing, Labcorp, Wesleyan
This occupation is found in small, medium, large, and multinational organisations in private, public, and third sectors across all areas of the economy.
A team leader is found in organisations where there is a need for first-line management and support for teams and senior management.
The broad purpose of this role is to provide leadership with operational and project responsibilities. Team leaders manage individuals, teams, or elements of a project, offering direction, instructions, and guidance to achieve set goals. They are vital for the smooth functioning of all departments within an organisation and are often responsible for ensuring that functions are correctly administered and maintained in line with legislation and the organisation’s procedures.
In their daily work, an employee in this occupation interacts with colleagues from various internal departments, including operations, human resources, finance, legal, IT, sales, and marketing. This role also involves interaction with external stakeholders such as customers, clients, and suppliers. It may include off-site and hybrid working.
An employee in this occupation is responsible for supporting, managing, and developing individuals; managing projects; planning and monitoring workloads and resources; delivering operational plans; resolving problems; and building relationships both internally and externally.
Team leaders may work as part of a network or in various team settings. They operate within agreed budgets and available resources, reporting to mid-level and senior managers. While they may occasionally make decisions, they more often guide or influence the decisions of others, including collecting and interpreting data to identify trends, analysing resources, and finding ways to save money and improve efficiency.
Team leaders understand how their role supports the broader organisational structure. They apply codes of practice, legislation, and regulations relevant to their organisation’s areas of operation. This includes not only legal and ethical responsibilities but also equity, inclusion, and the sustainability impacts of the organisation.
Linde Material Handling UK Ltd, Salt Separation Services Limited, British Army, Turning Point, AJ Bell, Spire Healthcare, John Lewis and Partners, Co-operative Group, NSPCC, Alzheimer's Society, David Lloyd Leisure, Cabot Financial, Department for Work and Pensions (DWP), Sovereign Housing, Labcorp, Wesleyan
Sets, monitors, and manages objectives and performance which link to organisational outcomes.
Manage resources to deliver tasks within budget and targets.
Contributes to the training and ongoing development needs of the individual or the team.
Collates and interprets data and shares outputs with stakeholders to support decision-making.
Contributes to projects, initiatives, and their implementation to achieve organisational goals.
Monitors and applies operational policies, relevant legislation, and regulation, and makes recommendations to ensure individual and team compliance.
Identifies, assesses, and monitors potential risks, and supports the mitigation of risk within the organisation.
Contributes to change and support others through change.
Support the development and implementation of sustainable operational plans to achieve organisation goals.
Lead and manage the team to ensure the application of equity, diversity, and inclusion principles.
Collaborates and builds relationships with stakeholders to identify and support improvement opportunities.
Communicates information to drive operational activities and improve organisational performance.
Manage the team and resources to reduce carbon footprint and reduce business costs.
This occupational progression map shows technical occupations that have transferable knowledge and skills.
In this map, the focused occupation is highlighted in yellow. The arrows indicate where transferable knowledge and skills exist between two occupations. This map shows some of the strongest progression links between the focused occupation and other occupations.
It is anticipated that individuals would be required to undertake further learning or training to progress to and from occupations. To find out more about an occupation featured in the progression map, including the learning options available, click the occupation.
Progression decisions have been reached by comparing the knowledge and skills statements between occupational standards, combined with individualised learner movement data.
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