Lift truck and powered access engineering technician
Engineering and manufacturing
Level 3 -
Service, repair and maintain lift trucks and powered access vehicles.
Reference: OCC0387
Status:
SOC 2020 sub unit groups:
- 5223/07 Hydraulic technicians
- 3113/99 Engineering technicians n.e.c.
Technical Education Products
Employers involved in creating the standard:
Crown Lift Trucks Ltd, Toyota MHE UK, Linde, Jungheinrich, Acclaim Handling, IPAF
Summary
Lift truck and powered access engineering technicians can be found in many sectors, where businesses need to lift and move products, equipment and people safely. This is vital to a huge range of industries including: engineering, manufacturing, construction, food manufacturing and the storage and logistics industries.
The broad purpose of the occupation is to service, repair and maintain lift trucks and powered access vehicles and equipment. This can include manual, electric, diesel, LPG, and hybrid powered machines both tracked and wheeled, vertical mast type machines both static and self-propelled. It can also include equipment mounted on vehicles, such as: forklift, scissor lift, vertical mast, articulated and telescopic boom, elevated work platform machines both static and self-propelled. There are also lift truck and powered access machines specially designed to meet specific applications.
In their daily work, an employee in this occupation interacts with a range of different people, some of these may include supervisors, warehouse staff, colleagues and customers. The lift trucks can be situated in a range of locations such as at a workshop, repair centres, warehouse, foundry, cold-store, manufacturing plant, engineering works, construction site, storage and logistics site, or any field service environment including a customer's premises. Some lift truck and powered access engineering technicians work from their own mobile units. Many companies require staff to work shifts, which can mean that their weekly hours involve working nights, weekends, and bank holidays.
An employee in this occupation will be responsible for inspecting and maintaining vehicles and equipment as well as diagnosing and repairing faults. They can be in direct contact with customers and are required to understand and meet customer requirements, providing a high standard of customer care whilst complying with safety and environmental regulations.
Employers involved in creating the standard:
Crown Lift Trucks Ltd, Toyota MHE UK, Linde, Jungheinrich, Acclaim Handling, IPAF
Typical job titles include:
Keywords:
Knowledge, skills and behaviours (KSBs)
Duties
Duty D1
Repair or replace faulty electrical or electronic, mechanical, and hydraulic parts.
Duty D2
Carry out scheduled servicing and safety checks on all vehicle or unit applications where applicable.
Duty D3
Carry out pre-delivery inspections, test and make any final adjustments in accordance with manufacturers recommendations, identify problems, or fine-tune performance, using a laptop or hand-held diagnostic equipment.
Duty D4
Maintain, diagnose, and repair internal combustion engines, engine management systems and fuel systems such as liquid petroleum, gas (LPG) and diesel fuel injection.
Duty D5
Maintain, repair, and diagnose drive trains including hydrostatic transmissions, final drive units and AC/DC drive motors, drive controllers and battery systems.
Duty D6
Maintain, adjust, and repair complex mast or boom configurations including lift chains, in accordance with manufacturers recommendations and relevant legislation.
Duty D7
Complete all paperwork (hard copy or electronic) with the relevant and required information and within the specified timescale using all support including IT as necessary. This may include clear identification of part numbers, order numbers, times and dates, recommended further action and customer commentary.
Duty D8
Maintain stock levels to maximise efficiency and communicate additional requirements in a clear manner to the staff responsible for ordering parts.
Duty D9
Ensure health and safety policy and procedures are adhered to.
Duty D10
Keep manager updated with progress and notify them of potential problems with customers and their future requirements in a timely manner, using appropriate methods such as email and telephone.
Duty D11
Keep the customer and colleagues informed about the progress of the service or repair and any follow-up work required.
Duty D12
Ensure equipment and uniform are clean and in good order, reflecting company image.
Occupational Progression
This occupational progression map shows technical occupations that have transferable knowledge and skills.
In this map, the focused occupation is highlighted in yellow. The arrows indicate where transferable knowledge and skills exist between two occupations. This map shows some of the strongest progression links between the focused occupation and other occupations.
It is anticipated that individuals would be required to undertake further learning or training to progress to and from occupations. To find out more about an occupation featured in the progression map, including the learning options available, click the occupation.
Progression decisions have been reached by comparing the knowledge and skills statements between occupational standards, combined with individualised learner movement data.
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Engineering and manufacturing