Potential occupational standard
Occupational standard in development
Approved occupational standard
Occupational standard without apprenticeship
Custom occupational card
Apprenticeship
Higher Technical Qualification
T Level
Technical Qualification
Career starter apprenticeship
Royal apprenticeship
Occupational progression
Technical education progression
Mid green occupation
Dark green occupation
Favourite occupation
View glossary of terms
home Creative and design
Broadcast and communications technical operator

Broadcast and communications technical operator

Creative and design

Level 3 - Technical Occupation

Supporting the delivery of broadcast and communication services.

Print to PDF View occupation in map

Reference: OCC0424

Status: assignment_turned_inApproved occupation

Average (median) salary: £37,275 per year

SOC 2020 code: 5249 Electrical and electronic trades n.e.c.

SOC 2020 sub unit groups:

  • 5249/01 Broadcast and communications technicians

Technical Education Products

ST0424:

Broadcast and media systems technical operator

(Level 3)

Approved for delivery

TL0020c:

Media, broadcast and production - Creative media technician

(Level 3)

Employers involved in creating the standard:

Arqiva, BBC Academy, Creative Skillset, IABM, Birmingham City University, Hattrick, BT Group, Bauer Media, Suitcase TV, Panasonic, dB Broadcast, The IET, Ravensbourne, International Moving Image Society, University of Salford, High Definition & Digital Cinema Ltd, Ericsson, Babcock International, ITV, Sky, Birmingham City University, Digital UK

Summary

A Broadcast and Media Systems Technical Operator supports the delivery of broadcast and communication services; these could be television or radio programmes, podcasts, and internet streaming services, pay-per-view or downloadable content. They will work within a team reporting to the Team Leader/Shift Leader, providing support to both Production Crew and Broadcast and Media Systems Technicians and Engineers, to ensure studio and web broadcast services and transmissions are consistently maintained without impact to live broadcasts. Their workplace could be located in a broadcast or operations centre, as part of TV/Radio studio operations, or, on an Outside Broadcast operation, at customer premises, or outdoors on transmission sites. They will need to ensure that working environments and areas are safe from hazards and that specific risks are identified and reported, and that the required equipment is safe to use both on site and off site. They will typically work for a production company, broadcaster or media services supplier, or a broadcast equipment supplier/manufacturer. Due to the nature of the role, they may be required to work unsocial hours.

Employers involved in creating the standard:

Arqiva, BBC Academy, Creative Skillset, IABM, Birmingham City University, Hattrick, BT Group, Bauer Media, Suitcase TV, Panasonic, dB Broadcast, The IET, Ravensbourne, International Moving Image Society, University of Salford, High Definition & Digital Cinema Ltd, Ericsson, Babcock International, ITV, Sky, Birmingham City University, Digital UK

Keywords:

Communication
Digital
Digital Products
Digital Services
Media

Knowledge, skills and behaviours (KSBs)

K1: How Networks can be used to deliver cost effective, efficient and quality content for broadcast/playout/online services such as live broadcasts
K2: The end-to-end broadcast workflow from production (studio) to distribution (home) and their role within this
K3: How to prepare the agreed technical set up for broadcast systems and networks
K4: How to collect, filter and analyse data regarding service operations to aid problem/incident management
K5: How to recognise faults, and who and when to escalate these to, in line with organisational procedures
K6: The industry standards, such as, delivery protocols and recommendations relevant to own role
K7: The level of service agreed for delivery
K8: The regulatory environment of own organisation, and how the wider broadcast media operates
K9: The agreed quality standards for service delivery and how to maintain these
K10: The resources required to deliver the broadcast service including people, equipment and systems
K11: The causes and consequences of service failure, and how to respond appropriately
K12: How to identify service problems and establish workarounds
K13: Business continuity procedures
K14: How to safely use all tools and equipment required for the role
K15: How to assess new and existing event spaces (venues) for safety, operational and creative suitability
K16: The risks and hazards that apply to the role and how and when to report Health and Safety issues to the appropriate personnel

S1: Follow processes to ensure that the integrity and security of file based media content is maintained e.g. to avoid hacking or theft of assets
S2: Prepare and assemble the agreed technical set up for live or pre-recorded content including video and sound equipment, broadcast systems and networks
S3: Use industry specific software and hardware and follow industry specified processes relating to sound and visual workflows transmission
S4: Use the appropriate systems to assess suitability of media for broadcast such as subtitles or audio description
S5: Accurately monitor audio and video signals
S6: Monitor channel outputs for quality and continuity of service ensuring adherence to OFCOM specifications and guidelines
S7: Communicate fault conditions in a timely and coherent manner to colleagues, customers and suppliers, escalating to managers as required
S8: Apply incident control procedures and complete incident control reports in line with organisational procedures
S9: Work with broadcast technicians and engineers to re-establish and maintain service when it is interrupted
S10: Implement agreed processes and log work carried out to services in line with service agreements
S11: Communicate clearly and concisely using discretion when required
S12: Work effectively, both individually and collaboratively as part of a team
S13: Build and maintain professional relationships with colleagues, customers and suppliers
S14: Work accurately with a high degree of attention to detail
S15: Ensure health and safety guidelines and policies, including electrical safety procedures, are followed at all times, reporting any health and incidents or hazards to the appropriate personnel
S16: Maintain a secure working environment, in line with organisational policies, in order to protect individuals, information and organisational assets

B1: A strong work ethic, taking personal responsibility for own work, meeting deadlines, setting the right example for others and displaying honesty and integrity
B2: Treating others with respect, showing sensitivity to others and demonstrating an openness to others’ ideas and input to develop effective working relationships with colleagues and customers
B3: A positive attitude, adaptability and responsiveness to change
B4: Thinking creatively and using a systematic approach to resolve technical issues relating to broadcast and media systems operations
B5: Developing and maintaining own professional competence in broadcast and media systems operations; a willingness to learn new skills

Occupational Progression

This occupational progression map shows technical occupations that have transferable knowledge and skills.

In this map, the focused occupation is highlighted in yellow. The arrows indicate where transferable knowledge and skills exist between two occupations. This map shows some of the strongest progression links between the focused occupation and other occupations.

It is anticipated that individuals would be required to undertake further learning or training to progress to and from occupations. To find out more about an occupation featured in the progression map, including the learning options available, click the occupation.

Progression decisions have been reached by comparing the knowledge and skills statements between occupational standards, combined with individualised learner movement data.

Technical Occupations

Levels 2-3

Higher Technical Occupations

Levels 4-5

Professional Occupations

Levels 6-7

This is the focused occupation.
assignment_turned_in

Level 3

Progression link from focused occupation.
assignment_turned_in

Level 4

Progression link from focused occupation.
assignment_turned_in

Level 4

Progression link from focused occupation.
assignment_turned_in

Level 4

Progression link from focused occupation.
assignment_turned_in

Level 5

Progression link from focused occupation.
assignment_turned_in

Level 6

Creative and design