Facilities manager
Construction and the built environment
Level 4 -
Making sure that buildings and their services meet the needs of the people that work in them.
Reference: OCC0484
Status:
SOC 2020 sub unit groups:
- 1251/01 Facilities managers
Technical Education Products
Summary
This occupation is found in various sectors and organisations, such as professional facilities management companies, property management companies, construction, hospitals, schools, colleges, and universities. A facilities manager may work directly for the company whose services they manage, or they may work for an organisation that provides these services to various businesses.
The broad purpose of the occupation is to be responsible for the maintenance and security of buildings and services. Their work ensures that the environment meets the needs of the people working within it. They manage tasks like overseeing building projects, renovations, or refurbishments, managing general upkeep and maintenance, ensuring that facilities meet regulations and environmental, health, and security standards. The exact duties of a facilities manager can depend on the organisation and industry.
In their daily work, an employee in this occupation interacts with various departments within an organisation to understand their specific needs and requirements. They also collaborate with external stakeholders such as suppliers, service providers, and regulatory bodies to ensure that the facilities meet industry standards and regulations. They also address maintenance, manage complaints, and ensure a comfortable working environment. They work closely with skilled professionals like maintenance technicians, electricians, and plumbers for repairs, inspections, and preventive maintenance.
Facilities managers manage facilities by collaborating with external contractors for services like cleaning, landscaping, security, and equipment maintenance. They maintain and upgrade technology infrastructure, coordinate with health and safety officers, and collaborate with architects, engineers, and designers for renovations or construction. They may also interact with environmental agencies to address sustainability initiatives and comply with regulations.
An employee in this occupation will be responsible for ensuring a safe, secure, and comfortable working environment for properties, assets, and services, ensuring compliance with health and safety regulations. They supervise and negotiate contracts with service providers for security, parking, cleaning, catering, and technology, ensuring they meet the organisation's needs and budget.
A facilities manager is responsible for overseeing renovations, updates, and improvements in office space layout, equipment, and infrastructure. They also inspect facilities to ensure compliance with safety regulations, such as the building safety act and fire regulations.
A facilities manager oversees staff in cleaning, maintenance, grounds, and security, advising organisations on improving efficiency and cost-effectiveness of facilities through optimisation of energy usage, space utilisation, and maintenance schedules. They ensure well-maintained facilities through planned schedules and reactive maintenance issues.
Typical job titles include:
Keywords:
Knowledge, skills and behaviours (KSBs)
Duties
Duty D1
Manage and comply working practices with a focus on health and safety.
Duty D2
Develop and implement risk controls in line with business continuity strategies and plans and risk criteria.
Duty D3
Implement industry standards, relevant legislation, and environmental regulations.
Duty D4
Monitor compliance with standard operating procedures in line with company policies.
Duty D5
Promote and implement sustainable practices and reduce environmental impact in facilities management operations.
Duty D6
Plan and organise to undertake facilities management activities in ways which use resources to complete work.
Duty D7
Lead and coordinate projects with considerations for cost, quality, time, safety and security.
Duty D8
Manage property and assets implementing building maintenance plans.
Duty D9
Develop and implement plans that deliver on organisational strategies and objectives to agreed quality standards.
Duty D10
Manage budgets to ensure financial efficiency and accountability in facilities management operations.
Duty D11
Coordinate and evaluate facilities management processes and systems that are capable of measuring performance and quality.
Duty D12
Maintain records and documentation utilising the relevant technology.
Duty D13
Communicate, manage and liaise with internal and external stakeholders within the facilities management environment.
Occupational Progression
This occupational progression map shows technical occupations that have transferable knowledge and skills.
In this map, the focused occupation is highlighted in yellow. The arrows indicate where transferable knowledge and skills exist between two occupations. This map shows some of the strongest progression links between the focused occupation and other occupations.
It is anticipated that individuals would be required to undertake further learning or training to progress to and from occupations. To find out more about an occupation featured in the progression map, including the learning options available, click the occupation.
Progression decisions have been reached by comparing the knowledge and skills statements between occupational standards, combined with individualised learner movement data.
Technical Occupations
Levels 2-3
Higher Technical Occupations
Levels 4-5
Professional Occupations
Levels 6-7
Construction and the built environment