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Clinical coder

Clinical coder

Health and science

Level 3 - Technical Occupation

Reading medical notes or records and analysing the contents which then translate into alphanumeric codes that accurately represent the patient’s stay.

Reference: OCC0535

Status: assignment_turned_inApproved occupation

Average (median) salary: £27,374 per year

SOC 2020 code: 3549 Business associate professionals n.e.c.

SOC 2020 sub unit groups:

  • 3549/04 Clinical coders

Technical Education Products

ST0535:

Clinical coder

(Level 3)

Approved for delivery

Employers involved in creating the standard:

University Hospitals Birmingham NHS Foundation Trust, Health Education England, Ashford & St Peter's Hospital NHS Foundation Trust, NHS Digital, Brighton & Sussex University Hospitals NHS Trust, Doncaster & Bassetlaw Hospitals, Black Country Alliance incorporating 3 NHS Trusts, North West Skills Development Network, Great Ormond Street Hospital, Lewisham & Greenwich NHS Trust, Sheffield Children’s Hospital NHS Foundation Trust, Sheffield Children’s Hospital NHS Foundation Trust

Summary

Clinical coding is the process of translating medical information from patient records in hospitals, into alphanumeric codes. A Clinical Coder will spend time reading medical notes / records and analysing the contents which they then translate into alphanumeric codes that accurately represent the patient’s stay. Clinical Coders locate missing information by whatever process necessary including contacting Medical Secretaries or by pulling case notes and requesting diagnoses from clinical staff where appropriate. They input Clinical Codes onto the Patient Administration Systems, action outstanding clinical coding reports as required (including, bringing them to the attention of the appropriate team members, and senior Clinical Coding colleagues and/or manager(s) when necessary), as well as dealing with any queries or taking messages for the staff within the Clinical Coding Department, including data quality issues, bringing to the attention of senior Clinical Coding colleagues and/or manager(s) any problems encountered or any issues, affecting the Clinical Coding. Every NHS Hospital in the UK and private healthcare companies has a Clinical Coding Team who are required to meet the NHS Digital Clinical Classifications Service and the World Health Organisation (WHO) requirements and national deadline. The codes are used in a variety of ways within Hospitals, such as: Determining the payment required for patients seen or treated. Clinically monitor and manage the care provided to patients, for example the frequency occurrence of a patient’s condition or how many patients have died and why. Statistical use of the data by NHS Managers for beds, staffing and waiting list management and health trends. The responsibilities and duties of the role are to abstract, analyse, translate medical terminology as written by the clinician and assign classification codes obtained from International Statistical Classification of Diseases (ICD) and related health problems for diagnoses and/or Office of Population, Censuses and Surveys of Surgical Operations, Interventions and Procedures (OPCS) in accordance with National and International Coding Standards, and guidelines, following complex rules and conventions of the diagnosis and procedure classification frameworks. Provide accurate and timely allocation of diagnostic and procedure codes for clinical and management purposes, including funding, commissioning, research, benchmarking and audit. Deal with enquiries from clinical, administrative and management staff; liaising with clinical teams, and locating and collating missing clinical data, e.g. case notes, histopathology and investigation results, for clinical coding.

Employers involved in creating the standard:

University Hospitals Birmingham NHS Foundation Trust, Health Education England, Ashford & St Peter's Hospital NHS Foundation Trust, NHS Digital, Brighton & Sussex University Hospitals NHS Trust, Doncaster & Bassetlaw Hospitals, Black Country Alliance incorporating 3 NHS Trusts, North West Skills Development Network, Great Ormond Street Hospital, Lewisham & Greenwich NHS Trust, Sheffield Children’s Hospital NHS Foundation Trust, Sheffield Children’s Hospital NHS Foundation Trust

Typical job titles include:

Clinical coder

Keywords:

Coding
Health And Science
Health Services
Medicial Notes
Patient Care

Knowledge, skills and behaviours (KSBs)

K1: Foundation knowledge of human anatomy, physiology and medical terminology
K2: How to deconstruct and understand a medical term
K3: An awareness of the role NHS digital and mandatory data set
K4: How to apply codes to given diagnosis and treatments
K5: The rules and conventions of the latest edition of international statistical classification of diseases and related health problems (ICD-10)
K6: Relevant national standards and how to apply them
K7: The need for accurate and high quality coded data to support healthcare planning, reimbursement, management of services, statistical analysis and research relevant to Clinical Coding
K8: How to navigate through a medical record (paper-based and/or electronic)
K9: The basics of Systemized Nomenclature of Medicine – Clinical Terms (SNOMED CT) its uses and benefits, how it complements the classifications and interacts with them
K10: The purpose and function NHS Digital Delen specialist, collaborative and information sharing forum
K11: Rules and requirements of Information Governance and how these impact on the work of the Clinical Coder
K12: Different communication methods and how to adapt your communication to suit different audiences including senior clinicians for clarification when necessary
K13: Data Protection and Security - The General Data Protection Regulation (GDPR) May 2018 and how it relates to your Clinical Coding role
K14: The importance of maintaining confidentiality
K15: The importance of information governance and the information governance toolkit
K16: The impact of coding related data
K17: The use of coding related statistics e.g. planning, identifying trends, analysing clinical outcomes
K18: How data produced flows through and out of the organisation and the need to meet local and national deadlines
K19: How coded data is used to satisfy many different purposes including Secondary Uses Service (SUS), Hospital Episode Statistics (HES), Hospital Mortality Indicators
K20: How IT systems work and link to other systems within the organisation
K21: How to access various systems within an organisation
K22: How to navigate and use the NHS Digital Delen website
K23: How to identify appropriate and reliable sources of information
K24: How to use Display Screen Equipment safely
K25: The healthcare environment and the different departments you are likely to work with
K26: The purpose of the Clinical Coder’s role within the organisation
K27: Where Clinical Coding sits in the wider environment
K28: What it is like to work in a Clinical Coding office environment
K29: Organisational policies and procedures; including the departments Standard Operating Procedure

S1: Assimilate and retain specialist information
S2: Extract information for coding from a variety of sources both paper based and electronic
S3: Consistently apply correct coding to a range of typical case notes and more complex scenarios
S4: Follow the rules, conventions and standards for clinical coding as defined by NHS Digital Clinical Classifications Service and the World Health Organisation (WHO)
S5: Consistently and correctly apply the four-step coding process as set on the NHS Digital website when assigning codes for diagnoses and procedures
S6: Apply detailed knowledge of medical terminology, anatomical and physiological terms to translate the patients records into the correct codes
S7: Follow locally defined coding rules where they have been agreed by the hospital, documented in the Clinical Coding Policy document and do not contravene the national rules defined by NHS Digital Terminology and Classifications Delivery Service module
S8: Work with clinical teams and administrative staff to ensure that clinical codes are entered onto the correct Finished Consultant Episode (FCE)
S9: Communicate effectively at all levels with a wide range of individuals, including clinicians, other hospital staff and colleagues
S10: Relate appropriately with external agencies
S11: Communicate complex clinical coding rules to relevant individuals
S12: Ensure strict confidentiality when handling patient notes and information
S13: Be involved in departmental internal audits
S14: Ensure legal and information governance requirements
S15: Extract information from all types of clinical documentation and assess relevant health record content
S16: Correctly interpret data
S17: Ensure every data entry is made in an accurate and timely manner against the correct patient’s record
S18: Interrogate information and ask appropriate questions to resolve queries
S19: Use the internet and systems to research background information regarding diagnostic and procedural statements and seeking advice from senior team members as necessary
S20: Identify data quality issues and take appropriate action
S21: Use different IT systems and applications for example: Patient Information Systems, Medicode, Excel, email and internet
S22: Enter information accurately and correctly into information management systems
S23: Work effectively with other departments within the organisation such as doctors, nurses, ward clerks, informatics
S24: Follow organisational policies and procedures
S25: Undertake organisational mandatory training as required

B1: Agile & Flexible – being tenacious and driven to see projects through to completion. A proven self-starter and have an adaptable approach to meet changing work priorities.
B2: Professionalism & emotional intelligence – a high level of professionalism, reliable and dependable, collaborative approach and show empathy and being mindful of others
B3: Has a desire to learn and a thirst for knowledge and a willingness to learn from mistakes
B4: Shows emotional maturity – Ability to deal with direct exposure to disturbing photographs and case notes, potentially regarding abuse and terminally ill patients. There may be instances where you may be needed to attend a hospital ward where you may witness disturbing scenes
B5: Adaptive to environment, working in both an office and busy healthcare environment