Level 2 -
Building, repairing and servicing all kinds of bicycles.
Reference: OCC0622
Status:
SOC 2020 sub unit groups:
Bay Cycles, Bicycle Rehab, Bournemouth Cycleworks, Cycle-R, Cycle Surgery, Cycle Tech Oldham, Cotswold Outdoor, Decathlon, Evans Cycles, Madison, Isla Bicycles, Recycle Bicycles, Serco (UK)
This occupation is found in the bicycle industry, which in the United Kingdom employs several thousand people. Bicycle mechanics may work in independent bicycle shops, hire centres, bicycle workshops and larger non-specialist retailers, as well as for sports clubs, race teams and bicycle-tour operators and other bicycle related organisations. Cycling is on the increase as a means of transport and as a leisure activity, with an increasing range of bicycles on offer – some with complex technology, making it an exciting and varied industry to work in.
The broad purpose of the occupation is to build, repair and service all kinds of bicycles – for example road, mountain, hybrid, recumbent, disabled adapted, electric and other human powered road and off-road vehicles. As a definition, bicycles are human powered road vehicles with a varying number of wheels; this can include uni-cycles, tricycles, quadricycles and so on. Electric bicycles are electrically assisted or adapted bicycles as opposed to electric motorcycles. They work in bicycle shops, dedicated workshops, in the field for bicycle racing teams or independently as mobile mechanics and other areas where bicycles play a prominent part.
When a bicycle is brought in for repair or service or when an ‘in-house’ bicycle needs to built, rebuilt or repaired, they run diagnostic tests to determine the cause of the problem, and then take the necessary steps to fix it. When parts aren’t available to hand, they will instigate the order for them to be obtained from a distributor or manufacturer. Sometimes bicycle repairs can be as simple as replacing cables or tyres, but sometimes they can require more complicated procedures like adjusting a frame or repairing brakes and gears. They may build bicycles or wheels from scratch. Whether a repair or build they need to complete safety checks. They may or may not interact with customers depending on the workplace, this may include talking to the customer to help identify the fault, providing estimates – recommending when it is economically viable to repair, and the handover of the built or repaired bicycle with an explanation of the work completed. They will need to complete documentation for example, relating to the work completed or warranty claims.
In their daily work, an employee in this occupation interacts with other bicycle mechanics depending on size of operation and suppliers; interacting with customers or clients is usually part of the role.
An employee in this occupation will be responsible for responsible for completing work under the supervision of a senior mechanic or other management structure depending on the organisation. The work can be physically demanding and involves using various tools and chemicals, like cleaning products and greasing agents. Working in a manner that ensures the health and safety of self and others is essential.
Bay Cycles, Bicycle Rehab, Bournemouth Cycleworks, Cycle-R, Cycle Surgery, Cycle Tech Oldham, Cotswold Outdoor, Decathlon, Evans Cycles, Madison, Isla Bicycles, Recycle Bicycles, Serco (UK)
Build a bicycle from scratch to a customer’s or client’s specification.
Identify problems with a bicycle and discuss solutions with the customer or client.
Estimate the cost of repairs and give quotes; advising on economic viability.
Carry out a bicycle service and safety checks.
Carry out repairs and replace parts for example, changing brake cables and chains.
Clean, degrease and lubricate bicycle parts.
Give advice to customers or clients, including the sale of bikes, parts and accessories.
Take bookings for repairs and process paperwork via paper or computerised systems.
Support retail or contractual processes and warranty claims.
Maintain and adhere to the industry standards and best practice for quality control over their own work and take an active role in general workshop quality control.
Maintain bicycle mechanic tools and equipment; and workshop tidiness.