Transport and warehouse operations supervisor - Transport Operations Supervisor
Transport and logistics
Level 3 -
Manage the day to day operations involved in supply chain.
Reference: OCC0647A
Status:
SOC 2020 sub unit groups:
- 1242/00 Managers in storage and warehousing
- 1241/03 Dispatch and distribution managers
- 1241/99 Managers in transport and distribution n.e.c.
- 4134/00 Transport and distribution clerks and assistants
- 9251/00 Elementary storage supervisors
Technical Education Products
ST0647:
Transport and warehouse operations supervisor - Transport Operations Supervisor
(Level 3)
Employers involved in creating the standard:
Maritime Transport, Knights of old, Maxim Logistics, Langdons, Logistics Learning Alliance, TT Academy, Eddie Stobart, RACPD, RTITB, WTTL, Mantra Learning, Ministry of Defence, Gregory’s Distribution Ltd, John Lewis, SP Training
Summary
This occupation is found in the Transport and Warehousing sector. It is found across a range of different types of organisations and employers such as hauliers, storage and warehouse operators, couriers, retailers and utilities.
The broad purpose of the occupation is to manage the day to day operations involved in supply chain, ensuring activity, personnel and/or vehicles meet customer expectations along with regulatory and legal requirements. The standard allows you to specialise in one of two areas; the transport supervisor ensures the safe and compliant utilisation of all drivers and equipment whilst the warehouse supervisor ensures the provision of a professional incoming goods, storage and dispatch service to customers.
In their daily work, an employee in this occupation interacts with a range of stakeholders across a number of organisations and professions. Both Transport and Warehousing Supervisors would lead a team which would vary in size depending on the organisation and have regular engagement with external customers and third party agents. In larger organisations the roles would have regular communication with internal functions such as Accounts and HR. In smaller organisations both Transport and Warehousing Supervisors may carry out some of the everyday tasks accounting and human resource activities. A Transport Supervisor would also have contact with various regulators and enforcement organisations.
At this level Transport and Warehouse Supervisors are integral to successful daily operations in a fast paced and varied environment.
An employee in this occupation will be responsible for applying their knowledge and expertise to managing their own work with a high level of autonomy and leading a team to effectively and efficiently deliver departmental and organisational objectives. Transport and Warehouse supervisors have to keep up to date with recent transport regulations and legislation as well as having an awareness of best practice transport and warehousing operations to ensure compliant, secure and safe working within the organisations policy and procedures.
Transport and Warehouse Supervisors specialise in either transport operations or warehouse operations however there are many shared skills across both of these specialities. This Apprenticeship Occupational Standard takes a core and options approach. All apprentices will complete the core and must select the one most appropriate option to their role from the transport or warehouse supervisor route.
Employers involved in creating the standard:
Maritime Transport, Knights of old, Maxim Logistics, Langdons, Logistics Learning Alliance, TT Academy, Eddie Stobart, RACPD, RTITB, WTTL, Mantra Learning, Ministry of Defence, Gregory’s Distribution Ltd, John Lewis, SP Training
Typical job titles include:
Keywords:
Knowledge, skills and behaviours (KSBs)
Duties
Duty D1
Deliver good customer service to internal and external customers as per agreed contracts and organisation's process
Duty D2
Monitor and record staff performance and behaviour including recruitment, allocation and right to work entitlement
Duty D3
Ensure that the transport operation centre or warehouse is working efficiently, using IT systems and promote productivity.
Duty D4
Brief and debrief team members on a daily basis to provide information, advice and guidance.
Duty D5
Plan the training needs of transport/ warehouse operatives to ensure regulatory compliance and continued professional development are met in line with organisation’s requirement.
Duty D6
Follow internal and external audit procedures for transport and warehouse operations that relate to environmental impact, health, safety, wellbeing and regulatory compliance
Duty D7
Monitor and report on the day to day operational performance of the supply chain
Duty D8
Organise and plan the use of resources eg staff, vehicles and warehousing equipment, schedule maintenance and repairs, ensuring spend is within budget
Duty D9
Ensure correct personal protective equipment is issued and maintained for the team and provided to visitors to transport or warehouse operational areas
Duty D10
Identify opportunities to improve organisations processes and practices
Duty D11
Ensure regulatory compliance of drivers in line with EU and domestic drivers hours rules, working time directive, driver licensing and driver certificate of professional competence training as applicable to the organisation.
Duty D12
Supervise regulatory compliance of vehicles in accordance with the DVSA ‘Guide to Maintaining Roadworthiness’.
Duty D13
Prepare the carriage of goods within legislation, for example carriage of livestock, perishable goods and hazardous or non-hazardous waste.
Duty D14
Supervise and report on asset protection and the security and safety of vehicles and loads.
Duty D15
Monitor and comply with goods vehicle operators licence requirements
Duty D16
Plan routes to ensure compliance with low and ultra-low emission zones, direct vision standards and lorry control schemes
Duty D17
Ensure correct insurances are in place, relevant to fleet transport operations.
Duty D18
Monitor vehicle running and depreciation costs
Duty D19
Schedule the transportation of goods in line with driver’s hours regulations, journey times and available resources ie drivers
Duty D20
Report road traffic incidents, police and dvsa roadside checks and prohibitions within the organisation and to the necessary authorities.
Occupational Progression
This occupational progression map shows technical occupations that have transferable knowledge and skills.
In this map, the focused occupation is highlighted in yellow. The arrows indicate where transferable knowledge and skills exist between two occupations. This map shows some of the strongest progression links between the focused occupation and other occupations.
It is anticipated that individuals would be required to undertake further learning or training to progress to and from occupations. To find out more about an occupation featured in the progression map, including the learning options available, click the occupation.
Progression decisions have been reached by comparing the knowledge and skills statements between occupational standards, combined with individualised learner movement data.
Transport and logistics