Radio network technician
Digital
Level 3 -
Ensure that digital data and voice networks operate at an optimal level.
Reference: OCC0757
Status:
SOC 2020 sub unit groups:
- 5243/00 TV, video and audio servicers and repairers
- 5249/01 Broadcast and communications technicians
Technical Education Products
Employers involved in creating the standard:
Telefonica, Army Air Corps, Royal Artillery, Royal Armoured Corp, Digital Skills UK, TC Partnership Babcock, Learning Curve
Summary
This occupation is found in Telecommunications operators, Ministry of Defence and their vendors and suppliers responsible for broadcasting digital voice and data services via a mobile telecommunications network. This network will deliver these services to specific corporate, public, emergency services and military organisations. The broad purpose of the occupation is to ensure that digital data and voice networks operate at an optimal level. This is to provide the best possible service to their customers, working as part of a national or regional radio network team. The individual will set up, configure, maintain and monitor radio networks to deliver data services and operate processes for the design, installation, test, implementation, fault finding and optimisation of radio telecoms networks. In their daily work, an employee in this occupation interacts with internal and external customers, owners of potential new cell site locations, equipment suppliers, internal teams, and cross functional leaders. The occupation is a mix of office work, on site work and field-based work. An employee in this occupation will be responsible for managing radio network equipment to achieve network performance objectives in terms of service, coverage, quality and availability. They will initiate, own and complete processes, tasks and procedures, supporting wider team to deliver long-term and short-term project priorities. They will use their own initiative, work with minimal supervision, and report into a manager.
Employers involved in creating the standard:
Telefonica, Army Air Corps, Royal Artillery, Royal Armoured Corp, Digital Skills UK, TC Partnership Babcock, Learning Curve
Typical job titles include:
Keywords:
Knowledge, skills and behaviours (KSBs)
Duties
Duty D1
Select new cell site locations and design new cell sites in relation to network planning which is required to meet site specific targets including containment of coverage. This should also include consideration of Health & Safety procedures and applicable national and international legislation and regulations. This may include sites to be permanently part of the network or for a temporary purpose.
Duty D2
Perform user level maintenance and testing on the digital radio and data network using associated test equipment e.g. TEMS (testing mobile systems tool) or CW (constant carrier wave testing) or other testing systems such as built in test facilities for digital radios and user data terminals. Test and monitor the network performance and signal, analyse log files to identify faults and key issues. Inspect and test internal and external distribution systems of static sites and mobile network platforms.
Duty D3
Report on the information contained in generic log files or system generated fault codes and how this information provides insight into the performance of their own network and that of their competitors. React and correct issues within their control. Identify issues that require support from other people or teams and request network support at the correct level following process.
Duty D4
Follow security policies relating to people security, information and process security, physical security and computer and network security policies, current data protection regulations and non-disclosure agreements
Duty D5
Manage faults using fault management systems and state the responsibilities of the team to support this.
Duty D6
Monitor network statistics, identify where changes can be made and make adjustments or corrections to improve the network. Complete any further changes based on reviews which could include reversal of changes. Escalate any adjustments or corrections outside of their control to the appropriate areas.
Duty D7
Review customers’ feedback and make adjustments to improve the network by monitoring sources of input (including customer complaints via customer care, social media, customer satisfaction surveys) and recognise which issues can and should be addressed.
Duty D8
Install and commission radio network equipment and systems.
Duty D9
Support frequency and Code Division Multiple Access (CDMA) code planning for radio networks to ensure optimisation of network capacity available to customers.
Duty D10
Independently create and implement a prioritised plan of own workload to meet deadlines and company priorities
Duty D11
Recognise the purpose of networking settings and parameters and ensures that the network continues to adhere to any controls for these parameters.
Duty D12
Practice continuous self-learning to keep up to date with technological developments to enhance relevant skills and take responsibility for own professional development.
Duty D13
Collaborate with people both internally and externally at all levels with a view to deliver a network that meets customer’s needs.
Occupational Progression
This occupational progression map shows technical occupations that have transferable knowledge and skills.
In this map, the focused occupation is highlighted in yellow. The arrows indicate where transferable knowledge and skills exist between two occupations. This map shows some of the strongest progression links between the focused occupation and other occupations.
It is anticipated that individuals would be required to undertake further learning or training to progress to and from occupations. To find out more about an occupation featured in the progression map, including the learning options available, click the occupation.
Progression decisions have been reached by comparing the knowledge and skills statements between occupational standards, combined with individualised learner movement data.
Digital