Level 4 -
Providing specialist technical support for engineers.
Reference: OCC0841
Status:
SOC 2020 sub unit groups:
GKN Aerospace, Jaguar Land Rover cars, BAE Systems, Toyota UK, GTA England, Leonardo Helicopters, British Plastics Federation, JCB, Siemens, Sheffield Forgemaster, Liberty Speciality Steels
This occupation is found in large and small engineering and manufacturing organisations providing products and services throughout a wide range of sectors, such as Automotive, Aerospace and Airworthiness, Chemical Processing, Land Systems, Marine, Maritime Defence, Materials Manufacturers and their respective supply chains. Research indicates that the sector needs to recruit approximately 124,000 engineers and technicians every year.
The broad purpose of the occupation is to provide specialist technical support for engineers, so that organisations can develop, produce or test new and existing products, processes, or procedures to meet a customer specification in terms of quality, cost and delivery, as efficiently and effectively as possible. Engineering Manufacturing Technicians gather information and data from a range of sources and analyse the information and data. They will make decisions, solve problems and produce and where applicable, update technical documentation, reports or specifications covering areas such as quality, reliability, production schedules and targets, costing or other technical documentation that informs others, either internally or externally what needs to be done such as how a product must be designed, manufactured, tested, modified, maintained, stored, transported, commissioned or decommissioned.
In their daily work, an employee in this occupation interacts with their line manager to confirm departmental programmes of work and to agree individual responsibilities. This in turn will align to an overarching organisational resource and delivery plan. Engineering Manufacturing Technicians can be office based, manufacturing or plant based or more commonly combination of both, working with engineering or manufacturing teams at an operational level such as with production team leaders or management level working with specialist quality or design engineers. As well as liaising with internal colleagues, they may also be responsible for working directly with customers and suppliers or with representatives from appropriate regulatory bodies. Typically this would involve interaction with auditors to demonstrate compliance to specific organisational or regulatory requirements (such as Civil Aviation Authority). Their time will be spent between working in an office environment and working in the manufacturing environment or visiting customers or suppliers as and when required.
An employee in this occupation will be responsible for the quality, safety and delivery of the manufactured product or service, ensuring it is delivered to the customer on time at the agreed cost. They will typically report to an engineering or manufacturing manager as part of a cross functional team, the size of this team and responsibilities will vary depending on the size of the employer. Although working within defined quality processes and procedures, they are responsible for the delivery, quality and accuracy of the work they complete. They have the autonomy to use judgement when undertaking the occupational duties and applying their technical knowledge, skills and behaviours in a wide range of contexts and environments. They use a range of tools and techniques to support decision making and solve problems that are often complex and non-routine. They also have a responsibility to identify and contribute to making improvements such as business processes, procedures, ways and methods of working.
GKN Aerospace, Jaguar Land Rover cars, BAE Systems, Toyota UK, GTA England, Leonardo Helicopters, British Plastics Federation, JCB, Siemens, Sheffield Forgemaster, Liberty Speciality Steels
Ensure the safe and efficient performance of every production task in compliance with company procedures, approved engineering data and local Health and Safety requirements. Ensure Safe Systems of Work and risk assessments (assisting as necessary in the completion of risk assessments) are adhered to for engineering or manufacturing activities.
Prepare product and process documentation by collecting, analysing, and summarising information and trends.
Manage internal or Supplier Quality Notifications, and liaison with the required stakeholders for resolution.
Liaise with internal and external customers to implement programme initiatives, such as the application of lean analysis methods, processes and tools.
Carry out new product introduction or existing product modifications within engineering or manufacturing by contributing to activities such as facilitation of quality activities (including any testing or commissioning requirements), supplier approvals, gate reviews.
Deliver financial planning or costing analysis such as, estimation of costs for manufacture, supplying drawings or specification for quotations, obtaining manufacture quotes, calculating costs associated with quality problem or machine downtime.
Develop new technology initiatives by contributing to activities such as, justifying capital investment equipment and system upgrades from purchase through to installation and commissioning.
Produce and maintain reports measuring Key Performance Indicators for data management activities.
Ensure processes and current methods of engineering and manufacturing are as efficient and cost effective, such as, utilising time and motion analysis, line balancing and flow to achieve the required level of production output.
Liaise with appropriate internal and external stakeholders at all levels to ensure that engineering and manufacturing operations are completed in line with the agreed time scales. Examples of stakeholders could include production managers, production operatives, auditors, suppliers, customers.
Ensure work process and outcomes comply with any local, national or international regulatory or compliance requirements such as, maintain compliance to Aerospace Regulatory bodies (CAA, EASA,MAA) as well as the wider regulations (such as Anti Bribery and Corruption, Export Control).
Resolve identified engineering or manufacturing problems such as, contributing to the route cause analysis exercise applying appropriate levels of containment and corrective action.
Produce engineering or manufacturing documentation such as, Build Manuals, Standard Operating Instructions and processes, Bill of Materials, to aid and ensure consistent, compliant and cost effective manufacturing processes.
Review engineering or manufacturing methods to determine the most effective and economical method whilst meeting drawing and specification requirements.
This occupational progression map shows technical occupations that have transferable knowledge and skills.
In this map, the focused occupation is highlighted in yellow. The arrows indicate where transferable knowledge and skills exist between two occupations. This map shows some of the strongest progression links between the focused occupation and other occupations.
It is anticipated that individuals would be required to undertake further learning or training to progress to and from occupations. To find out more about an occupation featured in the progression map, including the learning options available, click the occupation.
Progression decisions have been reached by comparing the knowledge and skills statements between occupational standards, combined with individualised learner movement data.
Engineering and manufacturing