Audiovisual technician
Creative and design
Level 5 -
Provide a broad range of professional solutions for communication.
Reference: OCC0940
Status:
SOC 2020 sub unit groups:
- 3417/99 Photographers, audio-visual and broadcasting equipment operators n.e.c.
- 3417/02 Lighting designers
- 3417/05 Sound engineers
Technical Education Products
Employers involved in creating the standard:
Jacobs Massey, Middlesbrough College, Shure, Google, British Academy, Diageo, Tate Gallery, IET, Royal Society of Medicine, Visavvi (Saville Group), Royal Academy of Arts, Cisco, Acoustic Pixel, British Museum, Royal Society of Medicine, Royal College of Physicians, The Royal Institution of Great Britain, Bloomberg, Kinly, Kings College London, Science Museum, National Gallery, Wellcome Trust, AVI-SPL, AVIXA, AV Cultural Forum, Unified Support, The Royal Society, Remark Group, UKI & APAC at Airtame, Sky, University of the Arts London
Summary
This occupation is found in a multitude of sectors including but not limited to: videoconferencing and online events, academic institutions, banks, law firms, insurance providers, financial service providers, government agencies, hospitals, software developers, galleries, museums, and other live event spaces/venues. Audiovisual (AV) professionals are employed in fixed ‘site-specific’ roles (institutions, event spaces, offices, meeting rooms) and on ‘touring’ events in venues of various sizes requiring AV infrastructure (from small clubs to stadiums). Some of this work is carried out at height. The Audiovisual industry is forecast to be worth $230 billion by 2023 (The Audiovisual and Integrated Experience Association).
The broad purpose of the occupation is to provide a broad range of professional solutions for communication including videoconferencing, hybrid in-person/online events, sound, lighting, projection, and computer networking by planning, installing, configuring, and operating hardware and software. AV hardware includes audio mixing desks, video cameras, public address systems, display screens, projectors, wireless microphone systems, recording devices, lighting systems, encoders/decoders, and network switchers. AV software includes videoconferencing platforms, digital audio workstations, video editors, media servers, sound-reinforcement design/control, lighting design/control, and computer networking tools. Integrated AV involves the combination, design, and system control of the hardware/software specified above to meet unique specifications. Depending on the context, a range of working patterns are applicable including standard office hours and shift work.
In their daily work, an employee in this occupation interacts with other members of their own team, and in the course of their normal duties will interact with their line manager, senior management, potential and confirmed clients (internal/external to the employer), event organisers, public speakers, performers, AV support teams, external contractors, personal assistants, and company directors/CEO’s.
An employee in this occupation will be responsible, under minimal supervision, for design, setup, and delivery of audiovisual provision in accordance with the specifications of internal and external stakeholders. Depending on the core business of their employer these activities might be focussed on time-based events (online, in-person, and hybrid) or permanent communication systems. All of the above activity requires systematic project management skills, an evaluative approach, and the ability to synthesise client requirements, project specifications, and budget. Employees are responsible for determining the best course of action and implementing theoretical/technical knowledge in order bring projects to fruition. Additionally they are responsible for upholding institutional/national health and safety guidelines, meeting specific client requirements on time, and responding to change requests (late or otherwise) in a professional manner.
Employers involved in creating the standard:
Jacobs Massey, Middlesbrough College, Shure, Google, British Academy, Diageo, Tate Gallery, IET, Royal Society of Medicine, Visavvi (Saville Group), Royal Academy of Arts, Cisco, Acoustic Pixel, British Museum, Royal Society of Medicine, Royal College of Physicians, The Royal Institution of Great Britain, Bloomberg, Kinly, Kings College London, Science Museum, National Gallery, Wellcome Trust, AVI-SPL, AVIXA, AV Cultural Forum, Unified Support, The Royal Society, Remark Group, UKI & APAC at Airtame, Sky, University of the Arts London
Typical job titles include:
Keywords:
Knowledge, skills and behaviours (KSBs)
Duties
Duty D1
Design, install, and operate a wide range of audiovisual equipment configurations including, but not limited to: audio mixing desks, video cameras, public address systems, display screens, projectors, wireless microphone systems, recording devices, and lighting systems
Duty D2
Provide unguided support and technical management of events.
Duty D3
Work collaboratively with, and facilitate communication between, performers, public speakers, presenters, clients, event organisers, support teams, external contractors, management, and any other stakeholders.
Duty D4
Advise and guide customers on requirements for a range of permanent/time-limited scenarios, manage expectations and resolve complaints.
Duty D5
Design integrated audiovisual systems in line with customer requirements and the project environment.
Duty D6
Plan, install, and configure AV over IP systems.
Duty D7
Coordinate and conduct videoconferencing setup and testing, ensure optimal performance and adherence to required specifications.
Duty D8
Install and/or support the use of personal computers, servers, and digital signage.
Duty D9
Capture, edit, and post-produce audio and video content.
Duty D10
Plan and manage virtual events/online broadcasts.
Duty D11
Analyse the design, planning and execution of services offered via testing and customer feedback: diagnose issues, evaluate emerging technologies, and recommend improvements.
Duty D12
Plan, develop, and provide technical training for inexperienced end users.
Duty D13
Use research and development to inform personal professional development activity and enhance knowledge and skills.
Duty D14
Perform administration duties pertaining to a range of events requiring audiovisual services e.g. logging requests, updating meeting/event calendars, tracking and updating project progress, producing purchase orders, processing invoices, and managing e-mail communications.
Duty D15
Conduct risk assessments and produce accompanying documentation.
Duty D16
Maintain audiovisual equipment and an associated inventory in a variety of spaces: ensure systems are event-ready and meet specific requirements.
Duty D17
Ensure that all audiovisual spaces and stores are kept orderly and presentable.
Occupational Progression
This occupational progression map shows technical occupations that have transferable knowledge and skills.
In this map, the focused occupation is highlighted in yellow. The arrows indicate where transferable knowledge and skills exist between two occupations. This map shows some of the strongest progression links between the focused occupation and other occupations.
It is anticipated that individuals would be required to undertake further learning or training to progress to and from occupations. To find out more about an occupation featured in the progression map, including the learning options available, click the occupation.
Progression decisions have been reached by comparing the knowledge and skills statements between occupational standards, combined with individualised learner movement data.
Technical Occupations
Levels 2-3
Higher Technical Occupations
Levels 4-5
Professional Occupations
Levels 6-7
Creative and design