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Professional security operative - Cash and Valuables in Transit Operative

Professional security operative - Cash and Valuables in Transit Operative

Protective services

Level 2 - Technical Occupation

To be an organisation’s first line of defence.

Reference: OCC1016B

Status: assignment_turned_inApproved occupation

Average (median) salary: £26,597 per year

SOC 2020 code: 9231 Security guards and related occupations

SOC 2020 sub unit groups:

  • 9231/99 Security guards and related occupations n.e.c.

Technical Education Products

Employers involved in creating the standard:

Aspers Casino, Avantguard Security Ltd, Bouygues E&S, CIS Security Ltd, Constant Security Services Ltd, G4S, Grey Seal Academy, House of Commons, IFPO – HJA Consult, Interserve, London Borough of Camden, Loomis, Mitie, MoD, OCS, Phoenix Security, Poundland Limited, Securigroup, Securitas, Security Industry Authority, Security Institute, Showsec, Skills for Security, TSS (Total Security Services) Ltd, Vinci Facilities, Westgrove Support Services Ltd, Wilson James, WSG Associates; Axis Security, Cava Security, Cera Care, Universal Security, Savills, Protect Security, Vertas, Mercury Training

Summary

This occupation is found in a range of public, private and not for profit sectors. These can include iconic or historic locations, commercial or residential buildings, transport and rail installations, healthcare and educational facilities, retail outlets, logistics and the transportation of high net-worth assets and currency. Employment can range from a small front-of-house security team to large-scale nation-wide organisations.

The broad purpose of the occupation is to be an organisation’s first line of defence against activities that threaten the security of the UK and continuity of its organisations' core businesses. Professional security operatives protect people, assets, property and premises via a layered security approach. This includes the need to enforce legal requirements, policies, procedures (including Standard Operating Procedures and Emergency Operating Procedures) and rules to provide a safe and secure environment. Professional security operatives monitor assigned areas to act as a deterrent, identify hostile reconnaissance, identify suspicious items, people, or vehicles and respond to alarms, incidents and emergencies. They will conduct regular and random searches and report and record information following organisational procedure. Through the performance of these duties, professional security operatives also play a key role in counter terrorism activity.

  • Operational security operatives are responsible for ensuring the safety of others, including large groups or crowds. They identify potential security risks and act upon them to maintain safety. They are responsible for searching, scanning, screening, crowd management, conflict management, patrolling, access and egress, and emergency procedures on the ground.
  • Cash and valuables in transit (CViT) operatives ensure the safe and secure transportation of cash and a wide variety of valuables, including jewellery, art and precious metals. They use specially adapted vehicles and equipment such as protective secured boxes, personal protective equipment such as CViT helmets, body armour, and communication systems to ensure the safety of the valuables they transport.
  • Mobile security patrol operatives patrol, conduct property inspections, lock and unlock premises and respond to alarms. These duties are carried out across a large portfolio of clients and a wide range of locations within a geographical area using an adapted vehicle.
  • Security control room operatives oversee and co-ordinate the operational response at the location they monitor, using control room equipment or through CCTV (also known as VSS or Video Surveillance Systems). They gather intelligence, disperse relevant information, monitor lone working, manage incidents and provide an interface to other protective services including the emergency services.

In their daily work, an employee in this occupation interacts with the public and a broad range of other stakeholders including the organisational hierarchy, peers, clients, contractors, sub-contractors, blue light services, and enforcement agencies.

An employee in this occupation will be responsible for identifying the risk of the security of people, places, property and assets to protect them from threats that intentionally or accidentally exploit vulnerabilities. They work at pace and undertake duties independently, reporting to a shift supervisor, team leader or security manager. They may work as part of a security team, and must undertake professional development to enhance their skills and understand the company security culture.

Professional security operatives are on the front line and will be ambassadors for the security profession and the business in which they work. Integrity and honesty are paramount for the industry and future career choices. They will adhere to the dress code and use personal protection equipment when required. They will be professional, courteous, calm and empathetic in all situations and treat information and details confidentially in-house and externally. They will be respectful of team members and end-users and provide a high standard of customer service.

Employers involved in creating the standard:

Aspers Casino, Avantguard Security Ltd, Bouygues E&S, CIS Security Ltd, Constant Security Services Ltd, G4S, Grey Seal Academy, House of Commons, IFPO – HJA Consult, Interserve, London Borough of Camden, Loomis, Mitie, MoD, OCS, Phoenix Security, Poundland Limited, Securigroup, Securitas, Security Industry Authority, Security Institute, Showsec, Skills for Security, TSS (Total Security Services) Ltd, Vinci Facilities, Westgrove Support Services Ltd, Wilson James, WSG Associates; Axis Security, Cava Security, Cera Care, Universal Security, Savills, Protect Security, Vertas, Mercury Training

Typical job titles include:

Alarm receiving centre operator
Alarm response officer
Cash carrying crew
Cash driver
Cctv officer
Cctv operator
Cit driver
Control centre operator
Control room operative
Cvit driver
Cvit operative
Door supervisor
Driver guard
Event security officer
First line of defence officer
Loss prevention officer
Mobile officer
Mobile response officer
Mobile security patrol operative
Multi-drop delivery driver
Relief officer
Secure driver
Security control room operative
Security guard
Security officer
Security operative
Security receptionist

Keywords:

Defence
Defensive
Operations
Professional Security Operative
Public Services
Secure
Security

Knowledge, skills and behaviours (KSBs)

K1: Relevant industry and operative specific regulations, legislation, guidance, and procedures (for example assignment instructions, SOPs, EOPs).
K2: The importance of following legislation, monitoring risk, compliance, control, and the completion of legal documentation.
K3: Impact of reputational damage for the individual, organisation, and security industry.
K4: The security systems, applications, technology, and equipment used, how to identify faults or errors and the remedial action to take.
K5: Organisational structure, vision, values, and business needs.
K6: Own role within the team, the team’s role within the organisation and how it contributes to achieving organisational objectives.
K7: Methods for identifying weapons (for examples explosive and incendiary items, firearms, bladed weapon) and other prohibited items that can cause security risks.
K8: Emergency procedures, incidents and disruptions that may occur in a security environment and the appropriate action or reporting process to take in the event of an incident.
K9: The movements and behaviours of people.
K10: Awareness of working environment and areas.
K11: Security industry regulators and associations and the role they play.
K12: The importance of communications and its impact on customer service, the organisation (including subversive activity) and its stakeholders.
K13: The principles, processes, and technology for controlling access into an area.
K14: Methods to identify the needs of others and communication strategies for different situations.
K15: How to use communication methods and technology systems to enable appropriate work and statutory information to be recorded or transmitted (for example, technology and methods for handover).
K16: Principles of equality, diversity, and inclusion and the impact on the organisation.
K17: The channels to communicate ideas for improvement.
K18: How to identify suspicious items and activities, and the principles of HOT and the 4C’s.
K19: Why items are prohibited and how to identify them.
K20: Check calls and welfare check procedures for lone workers.
K21: The importance of operating body worn cameras in the appropriate setting and according to organisational requirements.
K22: Prohibited articles relevant to assignment instructions and how to deal with them.
K23: Working securely online (including password management) and recognising suspicious communication such as email, websites, social media, pop-ups.
K24: Negative impact of allowing certain behaviours, items or objects into certain areas and the reputational damage they may cause.
K25: The unique threats and risks across a wide range of sites or locations.
K26: Dynamic Risk Assessments for visits to a site or location.
K27: Methods to mitigate gaps in physical security measures using monitoring equipment.
K28: Internal and external factors that can affect systems/equipment performance.
K35: Responsibility for reporting vehicle defects and understand their personal liability for CViT operatives.
K36: The process and procedures to take if involved in a road traffic accident in a CViT vehicle.
K37: Vehicle and bay loading insurance limits.
K38: Tracking systems and cameras in a CViT vehicle.
K39: CViT vehicle's maximum pay load weight.
K40: Legal parking and speed limit rules for specially-adapted CViT vehicles.
K41: Impact of reputational damage for the organisation and security industry caused by careless, unsympathetic, reckless, or unsafe driving techniques when operating a CViT vehicle.
K42: Methods to find alternative routes of work areas for CViT using road maps.
K43: Route planning around electric vehicle charging (EVC) points for CViT.

S1: Follow assignment instructions relevant to operational duties.
S2: Carry out work in compliance with all regulations, guidance, legislation and organisational policies and procedures.
S3: Use security systems, applications and software, technology and equipment in line with organisational and operational requirements.
S4: Take action in the event of an incident, disruption, alarm activation or emergency, liaising with relevant people, escalating when necessary and recording actions and outcomes to meet guidance or organisational requirements.
S5: Complete and maintain accurate documentation or reports to meet current legislation, guidance, or organisational requirements.
S6: Challenge suspicious activities on or around the site and apply SCaN principles (see, check, and notify).
S7: Deliver customer service to all stakeholders, responding to the needs of individuals.
S8: Navigate a site plan or map of their working environment and areas.
S9: Carry out observation of designated areas, report and record any irregularities mitigating security and safety threats.
S10: Use digital communication applications and information management systems to communicate, learn, share, and record information.
S11: Use personal protection equipment (PPE) correctly.
S12: Use verbal and non-verbal communication skills (for example the 'Power of Hello’) when interacting with individuals.
S13: Use an appropriate tone of voice in all communications that reflect the organisations or client’s values.
S14: Contribute to review and improve the daily operating processes and procedures.
S15: Defuse potential conflict situations.
S16: Identify the component parts of explosive and incendiary items, firearms, and other prohibited items.
S17: Carry out dynamic risk assessments at sites or locations.
S23: Carry out vehicle safety checks and basic maintenance on CViT vehicles.
S24: Operate specially adapted vehicles' security system including load and unload mode.
S25: Calculate the shortest and safest route between vehicle and collection point.
S26: Read maps to find locations for CViT and re-route in case of traffic or diversions (paper map and/or sat nav technology).
S27: Use communications and mapping equipment when operating a CViT vehicle.

B1: Be vigilant, always paying close attention to detail.
B2: Be professional, calm and positive role model to others in attitude to work.
B3: Solution-focused displaying problem solving attributes.
B4: Respectful to colleagues and stakeholders always.
B5: Act reliably and responsibly.
B6: Committed to continued professional development (CPD) to maintain and enhance competence and share learning with others.
B7: Follow employer’s or client’s code of conduct relating to behaviour, appearance and conduct.
B8: Build appropriate working relationships and respect boundaries. Be co-operative and flexible.
B9: Act honestly and with integrity.

Duties

Duty D1

Conduct workplace activities using equipment, resources and technology in line with the organisation’s assignment instructions and workplace values.

Duty D2

Escalate security-related incidents (for example, potential breaches of sterile areas, restricted areas, terrorist attacks and prohibited articles) to an appropriate supervisor/manager.

Duty D3

Respond appropriately to, and provide assistance for; accidents, incidents and emergencies and carry out procedures to protect people, assets, and property to limit loss or damage in publicly accessible locations and relay information to other colleagues / stakeholders.

Duty D4

Deliver a professional service in the workplace and contribute to a contextualised security customer experience.

Duty D5

Compose and maintain technical security reports and documentation to meet current regulatory and legislative requirements.

Duty D6

Carry out asset audits or equipment checks using an agreed list such as keys, safety equipment, and any other equipment used in the workplace.

Duty D7

Develop relationships with external agencies and local police to ensure a co-ordinated response to security related incidents.

Duty D8

Develop and maintain a heightened awareness of current national and local risk levels, threats, and potential terrorist activity.

Duty D9

Follow specific security measures in line with internal guidance and legislation to respond appropriately to alarm activation.

Duty D10

Use appropriate measures and equipment to check suspicious activity and hostile reconnaissance and respond according to guidelines.

Duty D11

Receive and communicate a brief or debrief at handover/shift change to ensure operational continuity.

Duty D18

Conduct daily safety checks on vehicles specially adapted for the transit of cash and/or valuables and the reporting of any security or mechanical issues to an appropriate supervisor or manager.

Duty D19

Adhere to safe driving standards for self and other road users during the transportation of cash or valuables.

Duty D20

Transport cash and valuables in specially adapted vehicles safely and with vigilance to and from all points of delivery and collection using pavement protection devices where required.

Duty D21

Plan and optimise transit routes to comply with times specified by customers for delivery and collection.

Duty D22

Balance and replenish automated teller machines (ATMs) by adhering to customer and company procedures.

Duty D23

Perform safe loading and unloading of the vehicle ensuring the load is evenly distributed to minimise risk.

Duty D24

Ensure adherence with across the pavement limits in line with company procedures.

Duty D25

Collecting and delivering cash and valuables in line with transport legislation.

Occupational Progression

This occupational progression map shows technical occupations that have transferable knowledge and skills.

In this map, the focused occupation is highlighted in yellow. The arrows indicate where transferable knowledge and skills exist between two occupations. This map shows some of the strongest progression links between the focused occupation and other occupations.

It is anticipated that individuals would be required to undertake further learning or training to progress to and from occupations. To find out more about an occupation featured in the progression map, including the learning options available, click the occupation.

Progression decisions have been reached by comparing the knowledge and skills statements between occupational standards, combined with individualised learner movement data.

Technical Occupations

Levels 2-3

Higher Technical Occupations

Levels 4-5

Professional Occupations

Levels 6-7

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Level 6

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Digital

Protective services

Transport and logistics