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Learning and skills mentor

Learning and skills mentor

Education and early years

Level 4 - Higher Technical Occupation

Supporting learners of all ages and all levels, to develop within a new work role.

Reference: OCC1379

Status: assignment_turned_inApproved occupation

Average (median) salary: £41,564 per year

SOC 2020 code: 2329 Other educational professionals n.e.c

Technical Education Products

ST1379:

Learning and skills mentor

(Level 4)

Approved for delivery

Employers involved in creating the standard:

ACL Essex, Activate Apprenticeships, Basingstoke College of Technology, Bedford College, City and Guilds, Crosby Management Training ltd, Derbyshire County Council, Doncaster College, Education & Training Foundation, Hit training, Hull Training and Adult Learning, Inspire Culture, IPS International, Lancashire Teaching Hospitals NHS Foundation Trust, London Borough of Hillingdon, Michael John Training school, Newcastle college, Plymouth College, South Devon College

Summary

This occupation is found in the public, private and voluntary sectors in national and multinational organisations. The role of the learning and skills mentor can be found in all sectors where training and development is required. For example, but not limited to, healthcare, military, manufacturing, production, business and professional, education, leisure, construction, creative, technology.

The purpose of the learning and skills mentor occupation is to support individuals and groups with their learning and development towards agreed goals. They will do this by working within ethical and legal frameworks to ensure a high standard of mentoring practice. They will work collaboratively with stakeholders to inclusively meet the individual needs of the mentee. They will be committed to their own professional development and reflective practice as a mentor and within their sector.

They will typically work in an environment in their organisation where they are the knowledgeable other. They will work in a variety of locations and environments where mentoring activity may be undertaken face to face or remotely.
In their daily work, an employee in this occupation may interact with other professionals at any level of seniority in the organisation and the sector, such as: supervisors, managers, trainees, other experienced practitioners and where necessary, internal/external professionals to support meeting the individual mentee needs.

The learning and skills mentor will be responsible for the mentor relationship with the mentee working within ethical and legal frameworks and organisational boundaries to support the progression of the mentee. They may work with a wide range of stakeholders to support the progression of the mentee and ensure best practice is developed and maintained. The mentor may be responsible for completing their own work to specification, with minimal supervision, ensuring they meet set deadlines.

Employers involved in creating the standard:

ACL Essex, Activate Apprenticeships, Basingstoke College of Technology, Bedford College, City and Guilds, Crosby Management Training ltd, Derbyshire County Council, Doncaster College, Education & Training Foundation, Hit training, Hull Training and Adult Learning, Inspire Culture, IPS International, Lancashire Teaching Hospitals NHS Foundation Trust, London Borough of Hillingdon, Michael John Training school, Newcastle college, Plymouth College, South Devon College

Typical job titles include:

Academic mentor
Learning mentor
Occupational mentor
Technical mentor
Training mentor
Tutor
Vocational mentor

Keywords:

Childcare
Education
Learning
Lecturing
School
Teacher
Teaching

Knowledge, skills and behaviours (KSBs)

K1: The roles and responsibilities of a mentor, understanding the organisational and professional boundaries, legal and ethical requirements, including safeguarding
K2: How to establish and manage a mentoring contract
K3: How to plan for mentoring sessions and review and revise action plans
K4: Mentoring theory and models, including maintaining good practice and protocols within the mentoring relationship
K5: Organisational and legal requirements for recording, storing and sharing personal information
K6: Strategies to assess starting points of the mentee, including potential barriers to development
K7: Methods of communication to maintain the mentoring relationship and review progress towards agreed outcomes
K8: Questioning and listening techniques
K9: Methods for providing feedback to inform progression
K10: The impact of their own values, beliefs and behaviours on mentoring practice
K11: How to provide accurate and relevant vocational/pastoral advice and guidance to meet mentee needs, including points of referral to other professional services
K12: Theories and models of evaluation and reflection
K13: Approaches to sustainable mentoring practice
K14: Opportunities for continuing professional development
K15: The role of supervision in supporting the mentor
K16: Evidence-based practice informed by own research

S1: Conduct sustainable mentoring practice within organisational and professional boundaries, and legal and ethical requirements, including safeguarding
S2: Establish and maintain mentoring contracts with mentees and where relevant, other stakeholders
S3: Conduct mentoring sessions according to agreed plans
S4: Implement established mentoring tools and techniques to help the mentee work towards agreed outcomes
S5: Maintain records of mentoring practice, complying with quality, confidentiality and data protection requirements
S6: Establish and use assessed starting points to establish agreed outcomes of the mentoring process
S7: Assess and review progress and achievement of agreed outcomes and revise action plans as appropriate
S8: Maintain mentoring relationship through a non-judgemental and objective approach
S9: Use questioning techniques to encourage reflection and progression
S10: Provide feedback to the mentee to inform progression
S11: Inform, advise and guide the mentee to support development toward agreed outcomes
S12: Apply theories and models of evaluation and reflection to support mentee development
S13: Monitor and reflect on own mentoring practice, including feedback from supervision, to develop self
S14: Apply evidence based mentoring practice informed by own research

B1: Demonstrate and promote sustainable practices with mentee
B2: Work to ethical and legal standards within professional boundaries
B3: Be resilient and adaptable when dealing with challenge and change, maintaining focus and self-control
B4: Demonstrate and encourage mutual respect, displaying a deep understanding of equality and diversity, with and between learners, colleagues and appropriate agencies
B5: Committed to improving their own professional practice in relation to mentoring

Duties

Duty D1

Plan, conduct and record mentoring activities to support the progression of the mentee working within legal and ethical frameworks, including confidentiality and safeguarding.

Duty D2

Use strategies to establish and maintain expectations and boundaries of mentoring contract, including recognising starting points of mentee, agreed development needs, potential barriers to development and where relevant, other stakeholders needs.

Duty D3

Select and use mentoring models, tools and techniques to support mentee to make desired changes, demonstrating responsiveness to the individual mentee needs.

Duty D4

Demonstrate awareness of own values, beliefs and behaviours and their effect on the mentor/mentee relationship.

Duty D5

Provide support to the mentee providing information, advice and guidance, working within own professional boundaries and recognising requirements for referral to other professional services where required.

Duty D6

Establish rigorous evaluation processes with mentee to support reflection on effectiveness of mentoring relationship.

Duty D7

Evaluate and reflect on effectiveness of own practice for the purpose of self-development.

Duty D8

Make sustainably informed decisions in approaches used to plan, conduct, record and evaluate mentoring practice.

Duty D9

Maintain records of mentoring practice and recording of continual professional development activities.

Occupational Progression

This occupational progression map shows technical occupations that have transferable knowledge and skills.

In this map, the focused occupation is highlighted in yellow. The arrows indicate where transferable knowledge and skills exist between two occupations. This map shows some of the strongest progression links between the focused occupation and other occupations.

It is anticipated that individuals would be required to undertake further learning or training to progress to and from occupations. To find out more about an occupation featured in the progression map, including the learning options available, click the occupation.

Progression decisions have been reached by comparing the knowledge and skills statements between occupational standards, combined with individualised learner movement data.

Technical Occupations

Levels 2-3

Higher Technical Occupations

Levels 4-5

Professional Occupations

Levels 6-7

Progression link into focused occupation.
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Level 3

Progression link into focused occupation.
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Level 3

This is the focused occupation.
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Level 4

Progression link from focused occupation.
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Level 5

Education and early years